Over the weekend I had a chance to experience Globe’s SuperFree Weekends promo and all I can say is it’s very underwhelming.
The idea is when you load at least P199 between Monday to Friday using your Globe Prepaid, you’ll get 200 free text to all networks and 1 hour cellphone internet consumable only on Saturday and Sunday, but only after you claim the promo.
The promo notification seems to be scheduled or triggered early Saturday morning when almost everyone is still asleep. It seems that Globe needs to accumulate the total load topped up until Friday night and then trigger the system for mass notification on Saturday which only makes it extra difficult for users to claim the promo because I could only imagine everyone will claim their SuperFree Weekend when they wake up on Saturday morning. I claimed mine in the afternoon but I didn’t receive the notification until midnight. I received it only on early Sunday morning, effectively reducing my time to use the promo on Sunday only. Why can’t a user just claim the promo in advance when the load requirement is already met and then be eligible for the privilege from Saturday to Sunday?
On Globe’s FAQ, it is mentioned that there is no registration required for SuperFree Weekend, which is true (it saves you the trouble in entering keywords), but you have to wait for the notification and really have to claim it first in order to use it which makes it a double opt-in — still a registration!
I don’t know the purpose of this promo. It seems to be introducing more frustration than satisfaction, at least on my experience. Who are the target audience of this promo anyway? If a prepaid user loads 40 pesos a day, discounting weekends, then it would be P800. Say this promo is after those people who text a lot and surf an average of 5 hours a week on cellphone, you can pay for SUPERALL TXT 20 in one month (30 days) and pay only P600, and get Powersurf every week (5 hours, P50 valid for 3 days) and pay only P200. The total is also P800 and you don’t have to bother about this promo. For those people who just don’t care about text offers anymore and spend more time on mobile browsing, just forget this and use other promo. This is just a waste of time.
If Globe is offering this promo to add value to their services, removing double opt-in or letting prepaid users claim the promo in advance will maximize the weekend offer and probably make more Globe users happy. At the moment, I find this promo just a joke.
