Globe Keeps on Spamming Twitter

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I don’t know why Globe can’t clean up their Twitter account. I still see them twitting spams to customers. This is not the first time. I’m sure they have budget to buy security suites to remove malwares on PC and their technical team should be knowledgeable enough to remove unwanted Twitter applications, but they are not doing any action.

Every company should have a standard policy on security. This should include social media policy and how to protect the assets of company including workstations and mobile device access.

If Globe can’t secure their own Twitter account how can I be so sure that they can secure my Globe account?

Twitter spam is very visible to customers and it is painting Globe a bad corporate image. Not long ago, Globe was dragged in a messy co-branding issues with Tonino Lamborghini and it became a hot topic on corporate ethics.

If Globe is not careful, social media might play against them as well. Social media can be very viral and if they will not act on spam soon, this might damage their brand.

http://www.influentialblogger.net Janette Toral

That is embarrassing indeed. Hope they get their act together on that one. I think that is the challenge when one account is managed by a team (perhaps they are using group management tool). When one gets hacked, all accounts are compromised.
- http://www.vexite.com Marck
  
  They are using Hootsuite and TwitLonger to post online while the spam message is posted via web so you’re right, one of their account handler is probably infected by malware. Still, security for workstations should be standard across the enterprise and Globe is failing to secure their social media accounts.
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Globe Keeps on Spamming Twitter

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