\"SmartTaken from the website: Smart Wifi is the revolutionary high-speed broadband internet service of Smart, the leader in wireless innovation. Smart WiFi brings broadband internet into your home by using the nationwide cellular network of Smart to wirelessly connect your computer to the Internet! So now you can surf the Net at broadband speed even if you\’re beyond the reach of a phone line.

The service works by simply installing a Smart WiFi antenna at your home which is directed to the nearest Smart cellsite to give you the strongest connection signal possible. And once the antenna is cabled to your home computer, you\’re instantly connected and ready to chat, e-mail & surf up to 2x faster than the speed of dial-up!

For P788, it\’s ok.. but then having heard feedbacks from Meridian wireless internet I really doubt it is that smart. The signals are quite unstable from time to time. Meridian wireless internet happens to be an umbrella company of PLDT, and since PLDT owns Smart, there\’s no doubt Smart Wifi IS Meridian wireless internet. It\’s just a name change, but I cannot confirm whether this is a better version of Meridian wireless internet service. Judging from the feedbacks from some Meridian wireless internet users, if not unstable, this wifi service is going to have a bad reputation for its lack of good support. If my speculation is correct both Meridian and Smart Wifi is just in BETA phase. If not, why would there be so many problems? There are so many times that their radio signals went off for days, leaving the poor customer no option but to go back to 56k dialup until the service resumes. I heard so many version of these stories, and they are all real stories how unlucky some subscribers can be.

Well, I hope that for this repacked version, Smart wifi will address the common complains of Meridian users. Luckily I didn\’t choose Meridian wireless internet as PLDT MyDSL just got installed in our area when I\’m about to give up with DSL already. :)

Update 4/26/2006– I\’ve written an entry about SMART Bro, the new branding of Smart WiFi. If you want to comment about your concern please leave your comments there. I also appreciate if you stop spewing vulgar words. ^_^ This is my personal blog and I\’m not affiliated with Smart or PLDT at all. Thanks!

Links:
Go to Official website
Update: SMART WiFi Rebranded, SMART Bro
Smart+Bro, Smart+Wifi, PLDT, Meridian

  • crispulo veneracion

    tama po kayo. maraming may sakit ng ulo. maraming gustong magpaputol ng Smart wifi nila. maraming katulad lang din ng dial-up ang d/l speeds nila.
    kung mayroong alternative na service sa lugar ninyo. huwag na lang kayo mag smart. hindi wa-is.

  • melissa

    I don’t agree… smart wifi speed is really good… and I think it’s cheap for only 988 a month just the same as pldt wireless with speed of 384 kbps!!! (I know smart’s under pldt) the service is really good… If you are not a subscriber don’t comment at all ’cause u don’t experience the speed… duhh!!!!!!????

  • Jay

    meliisa… where is your location?

  • anonymous_user

    smart wifi really sucks!! i’m one of their subscriber and all i can say is that their connection is really bad! yung true speed na 384kbps maachieve nyo lng kpag madaling araw about 1am-7am then after that npaka bagal na ng connection nila and sometimes naddisconnect pa. for those who want to have quality internet connection DONT EVER PLAN TO HAVE SMART WIFI IT REALLY SUCKS!!

  • ano ba mas maganda smart or globe broadband?? im from pangasinan magkano po ba plss help me txt me at 09159116308

  • MV

    It’s hard to comment because I don’t have a first-hand experience with Globe broadband, and besides I’m in Metro Manila area. Broadband service may vary on your geographical location especially wireless internet such as Smart wi-fi. You should check your local community for feedback. It’s the best way to gather service information in your place.

  • BACOLOD LADY

    dont have to reason up Smart-ass wifi! live to your premise! its notgood eventhough katapat na ng atenna ko dito sa bacolod ang antenna niyo! what else sucks? the service and the meridian partner niyo! just as when i upgraded my aaccount mas lalo pang sumama! limited or no cnnectivity, the smart portal what else pa ang hasel? oh, for Christ’s sake! the hours-long technical SUPOT hotline nyo! how stupid is it to do some line maintenance on weekdays? hasssseeeeeellllll!!!! Bacolod is such a small place and even in a matter of month, I’m going exert all my effort to ruin more Smart wifi’s shitty service! there are times it is good pero bastusan naman, give a quality service for people who pays on time! Smart wifi and meridian, YOU SUCK BIGTIME!!! YOU GUYS ARE WASTING OUR MONEY! CLEARLY NA ANOTHER WAY NG PAGNANAKAW YAN DAHIL DI KAYO MARUNONG MAGSERBISYO NG PATAS!

    *hopefully when other internet lines here in our area of Negros Occidental will be available magpapadisconnect na KAMING LAHAT! adahil dinudugo na kami sa walang kwentang serbisyo niyo!

    I HATE YOU SOOO MUCH!!!!!

  • MV

    That’s the reason why you should do a local research first before jumping into any broadband service. You have my sympathy Bacolod lady. I’m sure you’re not the only one having bad experience with Smart wifi.

  • bacolod lady

    thanks.. Of course I researched about it.. My house is two-storey thats why the meridian team said i have the best location.. blah!!!!blah!!!!
    I’m on the fourth day na of “limited or no connectivity” status… CURSE! CURSE! can we sue smart for this? they keep on saying i will receive a call within 24hours.. di naman 4days!!! well, the reason why im spilling it all here coz i cannot call their offices coz lahat wala ring mga alam! all the customer support they can offer is through calling and waiting hour-long at *1888!!!! And they are saying that the connection box naman daw ang problema.. WHY ARE THEY GIVING US DEFECTIVE APARATUS???? Wa-ay talaga!!!

    Well, you guys can imagine how my head can bleed in the next days that they try to torture people doing business through internet!! DAMMIT!!! I CANT GET ANY HELP!!!!
    LEARN FROM ME!! DONT USE SMART WIFI!!!

  • bacolod lady

    great.. 8 days now.. of calling *1888 and following up the status of my internet connection… yes, you guys guessed it right.. they are this slow in giving service.. you might ask why the hell dont i just have it cut? wala pa pong pldt or globe line na available samin dito.. if you dont wanna suffer with a headache like mine.. you know what to do..

    using Smart wifi connection is a stupid thing to do.

  • MV

    It’s really hard to back out of the 1-year subscription because of the “penalties” and whatnots. If you really want to get more attention don’t hesitate to file complaints. It’s for the benefits of other subscribers para ma-improve naman nila yung services nila. There’s so much space for improvement and sometimes I wonder why PLDT (or Smart for that matter) is slow to take action.

  • Johmar Llonor

    well, ganyan talaga, konting dirty business para kumita… Let say gusto mo ipa transfer yung account mo from manila to province… ang terms nila, magbabayad ka ng 2000 pesos for relocation fee, then non refundable… at pagpunta mo sa bago mong location at walang signal ang so called “Smart Wi-Fi”, then kanila na 2000 pesos mo! Astig diba? nawalan ka na, naperwisyo ka pa! then about naman sa mga installers, kung hindi pa sila haharasin ng customer, nde pa gagawa ng maayos. kagaya na lang dito sa amin… Kung hindi pa namin pinag bantaan ang mga buhay nila, nde pa nila aayusin tung ginagawa nila… tapos sasabihin kapag walang signal for refund… MY GOD!!! ANG PINAKAMALAPIT NA SMART WIRELESS CENTER FROM OUR LOCATION WAS 3 HOURS AWAY!!! simple na nga lang ang hiling namin, kahit makupad na connection basta meron, dahil sa internet lang ako nagwowork. Kahit paano na installan naman kami… pero isang malaking lesson sa mga provincial subscribers gaya ko… tutukan silang maigi ng hindi patamad tamad ang mga so called contractors na yan. At sa mga umaasa sa mga Customer Service Representative… forget it, dahil sa totoo lang, walang coordination ang Meridian at Smart. mas maiging kunin ang contact number ng mga nag install dahil mas may silbi sila kesa sa *1888 at *3888… Correct me if i’m wrong, pero based lang yun sa experience namin.

  • bacolod lady

    hi! ok.. for 10 days of following up my complaint i was able to force the schedulers of smart wifi to get the numbers of the installers here in Bacolod.. Well yes, i get to the point wherein Im threating everyone i get to talk with on the hotline.. Useless and tech support nila and schedulers coz i found out straight from the contractors that they do not follow up cases. DAmmmiiitt!!! and the thing is, the contractors has no idea about my case.. Grabe after all the tech supots promised me when the contractors are coming!!! the contractor showed me the smart portal.. busted!!! this people are really not doing their job.. the hell us customers dont get the service we deserve no matter how promptly we pay our bills.. Oh by the way, my next battle? Is to have a rebate on the bill I’m going to pay. I will not tolerate and just keep my mouth shut from not getting a quality service. Plus of course, I will not stop in trying to raise all my complaints hanggang di umabot sa smart authorities and even to the national telecommunication authorities. This shit has to go off the Philippines Telecommunications system.

    If anyone find way or knows whereto submit more comments about smart wifi.. tap me in. thanks.

  • bacolod lady

    johmar Llonor.. man you are totally right. we experienced the same thing. We have to learn where the USEDC is based on our province talaga and coordinate with them ourselves kasi all we can get from the Customers Reps are just 2nd hand infos.. so tiring too to wait if you dont have speaker phone.. just imagine all the hasels di ba? duduguin ka talaga.. Ako nga ive been gritting my teeth in keeping my calm whenever i call, talagang i got tooth and headache from staying patient.. saklap.

  • vic

    graaaaahhhh!!! stupid thing to do talaga ang smart wifi!! walang kwenta kung kelan mo kailangan walang connection mas lalo na kapag umuulan at pag gabi wala nang connection. nakakabwisit pang tumawag sa hotline nila talagang hot na talaga tenga ko sa kaka hintay ng 3-5 minutes nila… ipapapacify ka lang nalang nila with all those shitty things like “we have a technical difficulty right now in your area but we are going to try to solve the problem as best as we could” BULLSHIT!!!! im gonna tell this to all my friends. SMART WIFI sucks

  • maui

    hmm. sometimes mejo mabilis may times din na mabagal… in downloading some stuff it can be as low as 12.5 kbps. which is VERY low.

    ung antenna nasa 5th floor ng stadium e mabagal pa rin…
    pero ok lang. unlimited tska cheap nmn…

  • i think i have all the right to comment here because i’am one of the victims of smartwifi…. Smartwifi told us that they have the package of 256kbps (KAYA!!!!) at 998 per month and thats what we applied for an internet connection. Ang nangyayari dito ngayon i have to wake up early everyday to set my computer for my downloads… (early means: 5:30 am) yan ang oras ko for download para mabilis ang download speed ko untill 11 am or 12am after that time bumabagal na ang speed ng internet connection ko so pahinga na lang muna ako then bukas na naman ng umaga…. Yan ang pinakamalaking problema sa sestema ng smartwifi…. the more clients using their connection the more na bumabagal ang speed nila pumapantay na lang sa dial-up or mas mabilis ng konti mga 65kbps… And thats true because i’am a very observant person kaya meron na akong oras set for my downloads yun na nga kailangan maaga ka para mahaba-haba ang oras mo hanggang tanghali ka lang…during week days kung week ends pahainga na lang muna kasi maraming users… Kaya para sa mga gustong mag apply sa smart wifi wag na lang para hindi na maglala ang problema ng smart sa kanilang speed… Mag pldt dsl na lang kayo yung tag 1500 pesos per month sigurado pa ang speed nun, ako I’am waiting na lang na maputol ang tali sa akin ng smartwifi for one year konti na lang mga seven months na lang ang bubunuin nito…. AT YAN AY PAWANG KATOTOHANAN LAMANG SA SMARTWIFI….

  • THIS IS JUST A COPY OF TRUE TESTAMENT OF ONE OF THE SMARTWIFI’S VICTIM (BEFORE)

    1787
    BingoWingo
    January 27th, 2006 at 8:04 pm

    update on my disconnection:

    finally, I am not a subscriber of smart anymore.

    Try Jeanette’s advice, it really works..The CSR whom I talked last january 10, 2006 informed me that they approved my termination without paying any pre-termination charges and they would rebate what I paid for my services(first month msf and installation fee, amounting to 1988)..

    so I am happy now…told them they can pick up the canopy whenever they want to..

    try the magic word of mediation..as tama sabi ni Jeanette, di na nila papaabutin rito at alam nila talo sila…

    as long as you have all the required documentations, gagawan na nila ito ng action..(I emailed ntc and dti, and attached it to my complaint at q.ave service center)

    so officially I am not a subscriber anymore of Smart…kukuha na ako ngayon ng bayantel service at may promo silang 256 KBPs with Service on Demand(512 KBPS) from 10pm-10 am…at least 1 day lang ng walang service, pwede mong irebate sa kanila ng 500 pesos….

  • ajerlie327

    ok naman smart wifi e kaso minsan sablay talaga!! lahat naman e! kahit mag pldt dsl ka! well sa mga taong walang ibang sinisi kung d smart wifi tignan nyo ung lancard nyo kc ako nag palit lng ako ng lancard ok na parehas tayo ng mga na exprience limited connection!! cympre wireless yan mag kakka trffic tlga yan ! ako 8 days ako wala connection minura ko lahat ng sumagot sa technical support e!! kc mga wala alam sabihin kung d sir ok naman po connection nyo e na tetrace ko d2!! anyway try nyo mag palit ng lancard

  • dikph

    SMART WIFI …10 times slower that dial up! get disconnected now! Go to your nearest Smart Wireless Center! Unlimited time offer only!

  • Boy Munti

    Madalas napuputol na lang bigla ang connection and sometimes it takes 3o minutes to reconnect.
    During installation hiningan pa ako ng 1,000 pesos gagawin daw 20 feet and antenna ko para mas malakas ang signal. Dadagdagan lang pala ng isa pang tubo.
    Pagtawag ko sa customer hotline wala raw silang magagawa dun dahil subcontractor lang nila ang mga installer.
    WALA TALAGANG PROTECTION SA CONSUMER NILA ITONG SMART WIFI.

  • WiFi standards are 802.11a, 802.11b, and 802.11g. The radius of radio range for these standards was intended to be 30 meters and less. WiFi standards operate at frequencies of 2.4GHZ and 5GHz. Range is specifically lesser for 802.11a due to 5GHz operating frequency and line of propagation of signal connection. WiFi data transmission limits are 54Mbps for 802.11a and 802.11g, and 11Mbps for 802.11b. The power of transmission can not be more than 1 watt.

    WiFi is short for wireless fidelity and is meant to be used generically when referring of any type of 802.11 network, whether 802.11b, 802.11a, dual-band, etc. The term is promulgated by the Wi-Fi Alliance.
    Any products tested and approved as “Wi-Fi Certified” (a registered trademark) by the Wi-Fi Alliance are certified as interoperable with each other, even if they are from different manufacturers. A user with a “Wi-Fi Certified” product can use any brand of access point with any other brand of client hardware that also is certified. Typically, however, any Wi-Fi product using the same radio frequency (for example, 2.4GHz for 802.11b or 11g, 5GHz for 802.11a) will work with any other, even if not “Wi-Fi Certified.”

    Formerly, the term “Wi-Fi” was used only in place of the 2.4GHz 802.11b standard, in the same way that “Ethernet” is used in place of IEEE 802.3. The Alliance expanded the generic use of the term in an attempt to stop confusion about wireless LAN interoperability.

    WiFi is primarily designed for LAN applicaions between a wireless access point or wireless router and a client within a local area network. WiFi is not intended for wide area networks.

    If SMART WiFi is really using WiFi according to standards, then some problems become inherent:
    1- SMART will be jamming all wirless access point users all over the Philippines (i.e. LANs with wireless access points and clients).
    2- The IP address range is limited from 192.168.0.0 to 192.168.255.255, and are not routable. This limits the client capacity of the network and the address is officially assigned only for internal networks, which WiFi access points uses.
    3- 30 meter radius in not sufficient for wide area coverage.

    The standards of WiFi should express its technological limitations. There is really NOT much to expect from SMART’s service if it is using standard WiFi. Otherwise, SMART should not be using the term WiFi if it does not abide by the WiFi standard because it is a registered trademark of the WiFi Alliance.

  • Folow up post-
    Quoted from: http://technews-isaw.blogspot.com/2005/06/smart-ignores-industry-accepted.html

    BEGIN QUOTE—
    Tuesday, June 21, 2005
    SMART ignores industry accepted definition of WiFi

    WiFi, a term promulgated by WiFi alliance, is defined as “Short for wireless fidelity and is meant to be used generically when referring of any type of 802.11 network”. It is also known as 802.11 networking and wireless networking.

    Smart Communications’ WiFi is totally different, it is a wireless broadband internet connection targetted for home users. According to Smart Website “Smart WiFi uses Broadband Wireless Access technology over the cellular phone network of Smart. A Smart WiFi antenna is installed at a specific location in your house with a “line-of-sight” to the nearest Smart cellsite.” The users can then connect to the Internet by connecting to the antenna using an ethernet cable and a LAN card.

    Migs Paraz (http://migs.paraz.com/w/) was right, “in the Philippines WiFi is not synonymous to 802.11″.

    The Philippines will once again become a laughing stock because of the ignorance of Smart Communications
    END QUOTE—

  • MV

    Not only they murdered the term and definition of “Wifi” they also added insult to injury when PLDT used the term “DSL-wireless“. PLDT and Smart is using these terms for marketing only but holds no real meaning to their services.

  • joel

    gush!!! bad trip ang SMART WIFI d2 sa LA UNION……….laging putol at kung hindi naman..hindi maka-connect sa ibang online games? sa iba ok naman? sana ayusin e2 ng SMART COMMUNICATIONS????????????

  • Quoted from MV:
    “Not only they murdered the term and definition of “Wifi” they also added insult to injury when PLDT used the term “DSL-wireless“. PLDT and Smart is using these terms for marketing only but holds no real meaning to their services.”

    Not so much about the murder of the terms “WiFi” and “DSL” which breaches trademarks indiscriminately… The service name “Smart WiFi” is absolutely MISLEADING to both the technically oriented and un-oriented alike, promoting the INCORRECT use of terms and effectively obscuring intended ideas in communications of the relevant technologies. These in effect make laymen (who do not do their homework) believe that they are using the right term for the right technology.

    The bad effect is when these “laymen” start talking about WiFi and not meaning the real WiFi (There is only one WiFi, and people who use the term should be aware). Listeners who know about the real WiFi will find the layman rather amusing! And as another blogger puts it: “The Philippines will once again become a laughing stock because of the ignorance of Smart Communications” (See comments numbers 22 and 23).

    No offence to the subscribers of Smart WiFi mislead by the name. It is just proper to be informed and use the correct terminology for the intended meaning. With hopes that this opportunity served its purpose, let NOT the Philippines become a laughing stock. I, a Filipino, by origin and by destination.

  • Cmdr Aguilar

    Ano ba magkukulitan ba tau palagi mga supot service Calamba ng Smart palagi nalang dsl(Dial-up setup line)ang service ninyo. At DC palagi ang supot service nagtatago na ayaw na sumagot. sayang lang ang pinapasahod sa inyo. kaya lahat ng mga smart Peeeweee subscriber sa mga neiborhood ninyo na may balak na mag apply connection wag na natin e recomed and weeepeee ito tapos nalang ang contract at byebye na……….wlang wenta

  • kill the service

    [email protected]#$ng ina nila!!! cra ang antenna ko wlang field support. mga hayop…

  • foxwise

    h0y mga taga SMART may tanong ako sa service nyong WIFI! anong pagkakaiba nito sa DIAL-UP? wla nang phone connection? ngek! sana nagPLDT 999 nlang ako!! pwedeng bang iterminate ang contract sa SMART?!?!

  • caloocan smart subscriber

    p***ng ina SMART WIFI

  • bad3p

    may tanong ako un pldtdsl999 wireless ba eh smart wifi din??.. canopy din eh…
    wala pang isang linggo eh.. no connection agad letse nman..

  • MV

    Different marketing, same technology… and most probably, the same technical support. After all Smart is a wholly owned subsidiary company of PLDT.

  • ctl

    smart wifi true it really is a pain on the nerve..plus their technical support people, all they know is to base their answer on the pc that they are looking into..i really have regrets of getting a smart wifi…the dial up of pldt with a phone is better than this one for only P840 u have a pldt line and an unlimited dial up internet already…Yah! this is wireless but when it rains or the wind blows your signal shuts down..it is really stressfull…i am cancelling it already but they would always say that there will be people from merridian who would look after it…but to no avail…if i were with smart,it should not promote such a system like this if it is not really for the benefit of many…so slow than dial up…its good i have an alternate internet because for months now since day 1 that they installed this they had changed my antenna till the last week canopy “ekkk ekkk” which they say that if one base station is down u have an alternative…this is all false hopes..not any of the base stations are working,,,as in they are all down..so if i were you don;t get a wireless internet..u will get old by 10 years…it suckkkks!!!!

  • Finch0106

    wooooo!!!! tinotopak n nmn connection ko…. nagpahinga lng ng 1 week na maayus na connection tpos balik sluggish na nmn!!!! ang saya saya tlga ng smart wifi!! thumbs down!! =D

  • fccp

    ano ba ang laban ng subscriber sa walanghiyang serbisyo ng smart na yan? tutunganga na lang ba at maghihintay sa pangako nila?

  • fccp

    theyre all after the profit!!!

  • ingrid alferez

    tulong naman dyan… 1 week na kami walang service…
    nag internet card nalang kami… paano ba 2.. help

  • ian alferez

    grabe talaga, lampas na 1 week. mga 10 days na.
    ipasara nlang yang smart wifi, babawiin nalang namin ang pera namin. ang mga customer support ay harap lang sa compyuter at sasabihin na hintay lang ng 24hrs o 2hrs. pero and 10 days ayo 240hrs he. niloloko nyo lang kami. sumbong nalang namin sa NTC.

  • carlo

    malaki din problem ko sa smartwifi na to, para mabawasan lang ng konti yung limited or no connectivity try nyo i-fix ung last working ip add. un nga lang minsan talagang walang signal. nakaka-sawa kasi ung sinasabi nila na ipconfig, palpak naman.

  • ingrid

    magfile nalang kayo tayo ng case sa ntc.. pupunta kami bukas ng mama ko

  • ingrid

    kaya tayo pala

  • a very unhappy client from San Pedro, Laguna

    I’m a new user of Smart Wifi. Actually, the antenna was installed only a few hours ago. After reading all of your comments, napaisip tuloy ako. Well, I think Smart Wifi really sucks.

    I’m from San Pedro, Laguna and the antenna installer guys are really unprofessional. Their not that magalang. They talk like ka-age lang nila yung client. They act like they know everything pero halata namang basic knowledge lang alam nila sa mga PCs. I’m not a graduate of any computer course but I think I already know whether my PC can run the Wifi or not. I have a Pentium 4 1.6ghz, 640mb ram, 64mb vidcard, a onboard lan card, Win98SE and 6gigabytes of hard disk space. How dare they say “Noy, mabagal PC mo, ipareformat mo na lang para bumilis. Ang panget eh, ang bagal ng internet.” I think its really the internet connection that sucks! Not my PC! And those damn guys, their not even in their uniforms. I’m expecting professional technicians not those freaks. They don’t even know how to setup the internet. Then they told us, we need to pay them additional P500 for them to upgrade our antenna’s height to 10 more feet but its actually only a few feet difference. And the internet connection is still the same old slow.

    The internet connection really sucks! I’m updating my online game Gunz, its been 4 hours and its still 0.9 percent. Whoa! That’s what they call 256kbps! That’s great! Real fast… (stupid!) Tapos pawala-wala pa! 24hours unlimited internet access daw, eh 2mins pa lang ako nakaconnect, nawala na agad. Panay “page cannot be displayed”, kulang na lang gawin ko na lang wallpaper yun eh. Damn Smart! F**k Smart!

    Oh, I really wish I have read this forum before we decided to signup with that damn Smart Wifi. Smart Telecommunications is really smart at earning profits on their helpless subscribers. NTC should be doing something to this issue.

    - a very unhappy client from San Pedro, Laguna

  • a very unhappy client from San Pedro, Laguna

    Sa wakas! After 100++ tries (100++ “The page cannot be displayed”), 45mins++ of waiting, at last nakapagpost din ako! That was fast! Galing talaga ng Smart Wifi! The best! Ang bilis! Mahusay!

  • anonymous_user

    for those who want to disconnect there smart FUCKING WIFI pls. make a letter to waive the pre-termination fees + attached the email of ntc or dti. i found this email at yugatech.com. try to email them at [email protected], [email protected], [email protected], [email protected]
    fuckers tlga smart!! soon maddisconnect ko na toh

  • Aicee

    hey guyz a noob question.. ano ung proxy router ng wifi..d ko lam kung ano un eh… ung tintype na numbers sa internet explorer para malaman mo ip ng router mo??ang naaalala ko lng is 136.???.?.? nakalimutan ko na ung rest…(if andun kayo nung iniinstall ung net nio mapapansin mo nag hahanap sila ng signal..iniikutikot nila ung antenna nun..ang hinahanap ko basically is ung site na un kung san sila nag hahanap ng signal)

  • Aicee

    defual ip add ng smart wifi un!! alam nio ba>> 136.???.?.? d ko kc alam eh

  • Jocelyn

    I only get the Internet connection to work a few minutes a day. It will cut my connection off with no warning. I agree with the other people the connection really SUCKS and I have ask and they will not let me out of my contract. If they would let everyone out of the contracts they would have no customers. To do it over again I wish I had never heard of them. Again this service SUCKS do not get it or you will be very sorry in do time. At first it was good then in a few weeks it got worse.

  • Gandang Lahi

    I dont know about you guys but why are you all so heated up? I’m sure u smart guys / gals researched on the smart wifi product before applying for it.unless of course naunahan kayo ng kaexcitan nyo.. so, in that case, whose fault is it? It’s not that I’m siding with smart..the hell, I once asked for remote access assistance until i got forwarded to their manager daw… no help was given till I managed to do it on my own… The problem is, engot ang mga staff nila at ang mga installers ay nagmamadali.. baka naman, di pa properly grounded ang antena nyo?

    Here is a tip in which you could enjoy your connection better like what i am doing.. so far, 1 disconnection for 3 months now.. with average of 320-380kbps…

    1) Make sure ur antena/canopy is directed with line of sight sa isang smart tower. (ok lng na igalaw ang antena lalo na kung kupal yung naginstall at di inayos)

    2) Make sure the antena/canopy is grounded properly(un ang gamit nung patusok na bakal.

    3) make sure sealed ang mga cables and di naiipit.

    4) whenever you get problems with connection, remember the 169.254.1.1 site which the technician used to register ur canopy? daming tools dun…

    5) if all else fails, try relogging in sa account. pero if di makapasok sa portal, madaming makakalingkot sa 168.254.1.1 believe me…

    Happy Exploring..

  • alvin

    smart service sucks big time!!!! i am really dissapointed fofr the service that they are providing.. if only i knew, i wouldnt waste my money for a very bad service….theres is nothing good about smart wifi.. iam tired of all calls i make when ever i have no signal from smart.

  • R3DQU33n

    oh the WIFI woes, if i may add…yeah you are right the are still in the beta stage, in this changing times of technology however you try to mask, call, or packge your service it still is wifi…you cant expect that much from the speed upstream or downstream from this technology….lot of factors affect it, you got your weather, humidity and so on..remember you are communicating through line of sight…but end of the day if this providers be straight forward in tellin you guys that they themselve are still in the dark about what they actually then they cant sucker for their said services…

    bottom line ….nothing can still beat traditional hardwire dsl connectivity ;) chill it aint the end of the world yet….its just you guys were suckered through the savy techy term of so called WIFI….hearing the term alone make you feel techy savy…hehehehe “oh yeah am on WIFI” sound nice to the ear right…even big corporate bosses, CEO’s wanted the entire office networks converted to WIFI when this thing came into mainstream a few years back…..honestly it still is CRAP…;)

    PEACE

  • Some objection to Peace’s comments on comment item number 50:

    Smart WiFi may not really be WiFi in its standards. This information is not obvious to me due that I am not one of Smart’s network engineers, but I personally suspect that it is not WiFi in its established standards. Please see comment lines numbers 22 to 26.

    In fairness to WiFi, the real WiFi, the technology does not suck and neither is it crap. 802.11 WiFi is not in its BETA stage since many years ago when 802.11b was published.

    802.11g WiFi has 54Mbps peak data transfer rate which is more than five times the best connection attained in a broadband service. The best broadband service is 10 Mbps in its peak and can only be attained if you are lucky enough along with the best equipment and best connection structures. Most broadband services average at 700 Kbps to 2Mbps, which is just around 3% of data transfer rates of WiFi. On busy services, sometimes 700 Kbps is even difficult to achieve.

    802.11 WiFi is designed for use in the endpoint of a WAN and only for interconnection of LAN nodes. Proper applications of WiFi are limited to local area networking. If one does not even have a local area network with internal IP address assignments, then it is very doubtful that WiFi is even implemented in the network. Not because one is wirelessly connected to the internet proves that the connection is genuine WiFi.

    There is only one WiFi standard, and if a network architecture is not abiding the established WiFi standards with regards to its devices, design, and configurations, then it is not WiFi. Neither is it privileged to use the term WiFi, as WiFi is a registered trademark of the WiFi Alliance. The term should only be used according to its intended definition.

    802.11 is what is called WiFi, and to this date comes in four flavors: 802.11b, 802.11a, 802.11g, and 802.11i. I already have some short discussions on this 802.11 WiFi standard in previous posts and reading is recommended. I shall not do a lengthy discussion on this topic but further information is widely available in the internet if desired.

    Do not be mislead by Smart’s indiscriminate use of the term WiFi, and conclude that WiFi technology is crap.

    On the other hand, not only is WiFi cool due to the name, it makes local area networking so flexible in terms of wireless domains, and it also provides very secure wireless links between access points and clients with the WPA encryption implementations.

    By the way, to date, there is no known crack to the WPA encryption, and I doubt that Smart’s wireless access is even encrypted.

  • cyberbaybay

    anong site po ba ng smart portal?

  • Martha

    i noticed nobody ever mentioned about the FREE 3rd month promo of Smart Wifi last November-December 2005. I availed of said promo but after many exchanges with Customer Care of Smart, they still insist I pay my 3rd month subscription, which of course I refused to do so. So, now they are telling me I will get disconnected. In my last email to Smart, I also cc [email protected] and [email protected]. I am also inclined to seek the assistance of Imbestigador, Mike Enriquez’ team, to investigate Smart bec. I might not be the only having problems with their FREE 3rd month promo, aside from the numerous complaints of no or limited connectivity. Anybody else wants to join forces with me?

  • naloko rin

    ? kailan, at hanggang kailan gaganda ang internet connection ng smart wifi.. salamat sa technical supot, may technical enhancement kaya pala laging downtime o walang connection, kung may mga friend kayo na may smart wifi, dsl, etc, pag-aralan nyo muna kung ano ang maganda, hirap sa 12 months lock-in, huh!! bahala na kayo mag-decide kayo naman ang magbabayad……

  • kalvin

    Nung una talagang sabik akong magkaroon ng internet connection sa bahay para magamit ko ng unlimited…so nagpakabit ako ng wifi ng smart, nung installation day di kami nakaconnect nung contractor kasi naka-down daw ang site nung araw na yon so kampante pa rin ako pagkatapos binalikan nila ako kinabukasan at naka-connect namin kami…nung mga few days ayos naman connection so mabilis sya no pero mantakin mo ba naman pagkatapos lang ng ilang araw bumagal speed!!!!…. doon na ako nabuwiset sa Wifi nila….kaya kung may balak kayo magpalagay at naeengangyo magpakabit….WAG NA..WAG NA..DAHIL DI NAMAN NINYO MAPAPAPUTOL YAN HANGGAT WALANG ISANG TAON!!!!…GAGATASAN LANG NILA KAYO AT BUBUWISTIN KAYO NG ISANG BUONG TAON DAHIL SA BAGAL AT PABAGO-BAGO NG SPEED CONNECTION.

  • R3DQU33n

    very well explained NPCD you’ve nailed the point across about the misuse of the term WIFI…which in this case the SMART provider has exploited as marketing point for the savy tech way it sounds, i suppose. Well thats just how i look it, as to my point about WIFI being crap…well it still cant replace your 10/100 speed or gigabit hardwire data transfer when are on a high data volume production network

  • Sandy

    mga cosubscribers antayin na lang natin na maging patas ang ating provider nagbabayad tayo ng tama sa itinakda nilang monthly fee sana tumbasan naman nila ng ayon din sa kapabilidad na kanilang tinuran. kaya ba nilang ibigay sa kanilang mga pamilya ang kanilang kinita dito na puro panlilinlang ang pinagmulan? from misleaded subscriber.

  • With reference to comment number 56 by R3DQU33n:

    Your point well taken R3DQU33n… Your hypothesis of SMART’s intentions may all well be true! It surely seems to be very conclusive. Who knows?

    I should publish my objective to make sense of my comments. I aim to inform wireless network users to know what WiFi is, and know what to expect from WiFi technology along with its technological limitations. I encourage reading more about WiFi if desired, so no more than SMART is using the term WiFi indiscriminately. Correct information is a prerequisite to effective communications.

    Still in defense of WiFi technology, and without offence to R3DQU33n’s opinion in comment number 56:

    802.11 (Wireless Ethernet or WiFi) is not a replacement nor is designed to completely replace 802.3 (10/100/1000 Wired Ethernet). In my opinion, 802.11 WiFi is to augment a sector of a LAN for wireless convenience. That is why most if not all 802.11 WiFi access point devices also incorporate 802.3 switches to accommodate wired Ethernet in the LAN topography and vise versa.

    802.11 WiFi access point devices is in most cases, is completely dependent to the availability of 802.3 (10/100/1000 Wired Ethernet). This also proves that 802.11 WiFi, in most of the cases, is dependent to 802.3 (10/100/1000 Wired Ethernet). I do not think there is a WiFi access point device that does not have RJ45 jacks for attaching the 10/100/1000 Wired Ethernet.

    As to the data transfer capacity of 802.11 WiFi compared to 802.3 10/100/1000 Wired Ethernet, there is no fair match and the margins are substantial. 54Mbps versus 1000 Mbps… Wow! It appears that there is no beneficial purpose to compare the two standards against each other with regards to their data transfer capacities. But the 54 Mbps data transfer capacity of WiFi can fully accommodate the broadband internet traffic at its best peak of 10Mbps.

    It is just the convenience and the security of the link of that convenience that gives 802.11 WiFi its advantage over 802.3 10/100/1000 Wired Ethernet.

    Just for the mention: My network implements both 802.11 and 802.3 standards within one subnet. Servers and desktops linked with hardwire, and portables with WiFi (while pretending to be working with the laptop though watching the sunset on the porch).

    And again, your point well taken R3DQU33n. Cheers!

  • yerffej

    eto lng yan mga guys, bago nyo sisihin yung smart or khit ano pa dyan…. first all you have to do is check nyo muna yung status ng computer nyo….minsan kc wala sa kanila ang problem…may smart wifi ako, my time mbagal ang connection minsan wala… GUYS!!! try to study about wifi”WIRELESS FIDELITY” para maintindihan nyo ha…. bago kayo mgpakabit ng smart wifi o khit ano png broadband…. ok naintindihan ko yung comments nyo… parang cel din yan eh, pag mahina signal diba message sending failed…. same ng smart wifi, signal lng din yan… kaya pg di maganda ang panahon, posible na mging slow at no connection kayo ryt???
    at kung sino man yung nangharas sa contractor ng smart or pldt na sinasabing binantaan ang buhay… before kang mgsalita ng “may GOD” think first ha… Name ni GOD yun tol,,,ok…be patient….PAGARALAN MUNA ANG ADVANTAGE AT DISADVANTAGE HA bago pakabit….sa bagay karamihan ata eh di familiar with wifi…. since my connection kayo ryt now…try to search namn oh,,, hindi yung puro reklamo…

  • jhonny_blaze

    amp bakit naman ganito ang service ng wi-fi ngayun dati ok naman ah bakit nag puputol putol ang connection ng internet ko pwede paki bilisan naman ang pag uupgrade kasi na kaka badtrip eh di ko makapag internet ng maayos
    nga pala sino may frenster dito pa add naman oh [email protected]>>>>>>hehhhehehehe

  • roland

    hi all,
    for me ok ang smart wi-fi.. actually meridian ang account ko.. umaabot ang download speed ko sa 45 kbps…
    wag nyong sisihin ang smart kung mabagal ang downloading speed nyo, always remember na depende sa source ng file na pinagdodownloadan nyo ang DL speed.

    para sa akin ang ayaw ko lang dito eh ang customer service… mga mukha clang pera… tapos di ka pa nila iinform kung may technical activity cla sa mga smart towers…

  • yerffej

    tama ka roland, depende sa mga dinadownload yun…
    ako wifi my tym n mbgl tlaga, pasensya n nga lng eh…pero di nmn siguro mukang pera mga customer service nila, mybe ginagawa lng nila duty nila as a agent dba…

  • NAIINIS AKO SA SMART WIFI

    Bwiset!! madami palang kapareho ng kalagayan ko. ANG TOKIS TALAGA NG SMART WIFI NA YAN. Ang priority lang nila is ung bill nyo hindi ung serbisto nila. palpak ang tech support pati na rin ang service. Sasabihan ka nila ng kung anu anu like ung ipconfig thing at kapag sinabihan ka na tatawag sa inyo. UMAsA KANG ILANG ARAW PA SILANG TATAWAG!!

    “Limited or no connectivity” ngaun ang status mag sasampung araw na… TAE talaga kung kelan kelangan mag internet saka mawawalan o baka nga WALA na talagang pag asa to eh. NAG BAYAD KA sabay ganto ang ipapakita nilang serbisyo.

  • GrAvEyArD

    hays….! mga tao tlga walang alam sa wifi… wifi din ako at sana malaman ng mga nag rereklamo na umaasa lng connection ntin sa cellsite noh…!prang cellphone lng yan…kung mahina man ang connection nyo wag nyo sisihin ang smart.minsan kc nsa ngkakabit yan o sa location ninyo,dba sa fon may lugar ng walang cellsite o mahina?kung ngrereklamo man kyo dhil unstable o mahina download speed nyo,wala sa connection yun,ng dedepende yun sa size at server kung san ka ng download…may mga tips ako sa mga taong sumasakit ang mga ulo nila sa connection…

    tips pra sa connection:
    .siguraduhing pick-up ng antena nyo,kung hindi nyo 2 alam,itanong sa taong ngkabit nyan kung may # man kyo.
    .siguraduhin nyo rin hindi ngagawaw antena nyo mula ng ikabit ito.may kilala kc ako na ng dhil sa badtrip nya at hindi nya alam ang gagawin,pnkialaman antena nya e d mas lalong nwala conection nya(scientist kc)wawa nman.
    .kung limited o no connection man kyo,tumawag kyo sa costumer service at ipa reset conection nyo.d nyo ba ntry n repair connection tru lan connection?dba may ma aapear na (contact the person who manage your network)? try nyo lang ipa reset,wag ng mging scientist mas lalo lang sasama.
    .make sure walang SPYWARE,ADWARE,DIALER O VIRUS ang pc ang nyo…yan kc una kung n experience kung bkit humina conection ko,sumakit ulo ko buti n troubleshoot ko at pagktapos ipina reset conection ko.may ngsshare kc ng bandwith nyo kya humina connection..

    TIPS FOR DOWNLOADING:
    .use download manager,kramihan kc sa mga users ay d gumagamit ng download managers kya minsan unstable download speeds nila.recomended download manager(free download manager 2.0)safe yan at walang spyware.NOTE:dont use DAP adware yan,ones n installed mahirap ng tanggalin.kung may ibang tanong at kung san nyo mddownload yan just text me at 09287942744,bawal txtmate or email me at [email protected]

  • GrAvEyArD

    SORRY guys for using the term WIFI,it was an honest mistake….to tell you honestly,limited lang alam ko sa connectivity at sa computer.pro due to restless at sleepless nishts try to fix things out,nauunawaan at naiintindihan ko na ang mali lang ng smart ay masyado nilang inabuso ang term na wifi pra lng magandang pakinggan at pra din mkakuha ng maraming subscribers….sa totoo lng angat lng cla ng konti sa dial-up wich i called(super dial-up)hehehe..term ko yan..
    im using SMART WIFI 128kbps(wich truly not 128 kbps)base lang sa broadband test ko..loko lng yan,ang totoo 100kbps lang..pro sa presyo,ok lang ang smart compared sa binabayarang DIAL-UP at DSL.pro ung mga tips ko totoo prin yan,kung may questions ang feedbacks just txt me or email me wich i gave for my last comments.

  • GrAvEyArD try to help

    TO ALL VICTIMS OF “LIMITED OR NO CONNECTIVITY”

    n try nyo bng i repair connection nyo tru lan?
    kung d nyo alam 2,go 2 start+settings+network connections then click local area connection then click support then click repair(sa mga d nkkaalam lng 2 ha)
    after that kung may ng apear na”windows could not finish repairing the problem because the following action cannot be completed:
    clearing the DNS cache…etc”
    well victim ka cguro ng “DNS poisoning” kung d mo alam to go to this site http://isc.sans.org/presentations/dnspoisoning.php it will explain evrything,may tips p dyan.at kung d prin ng work,kulitin nyo na costumer service ng smart….victim din ako nyan pro connected nga lng ako.

    im trying to resolve the problem… pls help me kung may alam man kyo,mg tulungan tau..e2 lng tlga problema ko sa ngaun…sa connection so far ala pa..

  • ragnarokers

    eh kung nadidisconnect ang smart wifi…. kaya b nya nf ragnarok, freestyle… atb.. mga online games????

  • dragonfly

    ei ask ko lang if pwedeng ma-tap o ma-jumper ang smart wifi…
    coz im worried…. ung kapitbahay xe namin parang may balak..
    tnx in advance….

  • niv

    pano po ba makakapag relogin sa account dko po kc alam yung site. tapos lagi bc yung technical support ng smar..
    @GANDANG LAHI tnx.

  • mar

    Shit ! Super Slow! So Fucking Slow ! Freakishly Slow ! nagreklamo na ako, sabi nila We regret to inform you that you are expriencing a slow internet connection. F! Inform? Duh? kaya nga ako nagrereklamo.. I already KNOW ! Stupid Customer Care… Magisip naman sila.. I think it’s safe to say that Dial up is better than Smart Wifi.God, we all made a big mistake in choosing Smart WIFI. Tsk tSk tsk

  • GrAvEyArD try to help

    to gandang lahi o kung cno mang gustong i change ang acount o reset connection go to this site portal ng smart wifi KUNO!!
    https://portal.smartwifi.com.ph
    kung cno mang may balak na mg jumper o mg tap ng connection,im afraid d mngyayari yan..slow n nga connection nyo ishare nyo pa!!!tatawanan lng kyo ng dial-up

  • GrAvEyArD try to help

    cno ba may alam d2 kung pano i flush ang dns cache? n try kna kc ung (ipconfig /flushdns)sa cmd ayaw prin,gnwa kna lahat ayaw prin….ako nman tulungan nyo mga pips!!ayaw kong tumawag sa costumer service mbbadtrip lng ako

  • GrAvEyArD try to help

    yeeeeessssss!!!!solved na problema ko!!!simple lng pla…
    kung sino man dyan may problema about sa DNS clearing o limited or no conection,just text me at this #09287942744 bka mktulong ako ng research ako 2ngkol dyan

  • dc

    i think it depends sa location tlga. kse dto ako manila so abot ko plge 340 plus kbps. minsan mga 500 kbps pa. sa mga province, ayun cgurado magkakaproblema kayo.

  • gfx machine

    TO: ALL SMART WIFI SUBSCRIBER

    Worry no more guys, Rep. Manuel “Way Kurat” Zamora is on your side, he also is a Smart Wifi subscriber that has been having headaches with his internet connection since it was installed and it’s frequent basestation technical activities. his employee called the hotline to inquire how to terminate their subscription and he was shocked to be informed that they are required to pay the pretermination fee even that his internet connection only gave him headaches. so instead of arguing with a CSR/TSR, he made a bill and raised it to the congress to make an investigation about this matter since he was also informed that the number of complaints the NTC is receiving is very alarming..

    MABUHAY! KA WAY KURAT, SANA INVESTIGAHAN YAN NG MAS MAAGA! PARA MALAMAN LAHAT NG WIFI USERS KUNG ANO BA TALAGA ANG ANOMALYA DYAN SA SMART COMPANY! >>>>>> ADD NYO NAMAN AKO SA YAHOO MESSENGER NYO MGA BRO PARA KAPAG NAKAONLINE AKO PAGUSAPAN NATIN YANG BULOK NA SISTEMA NG SMART WIFI(”,) [email protected] (boys and girls lng po bawal ang bading) hehehe

  • taong grasa

    ungga! ungga! ungga! ayoko na smart wifi kasi di maganda ang serbisyo nila lagi na lng mabagal at nadidisconnect, nasasayang lng ang pera ko……. eh kung ipambili ko na lng
    ng kaning lamig mas ok pa!

    ahhhhhhhhhhhhhhhhhhhhhhhhhhhh gutom na kooooooooooooooooooooo!

  • aja

    ok naman smart wifi dto s min s malabon, nung apr 6 kinabit tapos mabilis nmn ung internet, minsan umaabot ng 384 un nga lang mga after one week nwalan ng connection nung gabi tapos tinawag ko s smart, kung ano ano pinagawa s kin, tpos ending s kanila pala problema, ung nakausap ko parang kakagraduate lang, tpos sbi maghintay 24 hours, asus! then the next day ng umaga tumawag kami uli sbi antay antay lang daw,so sabi ng kpatid ko nung hapon na nagkaron n uli (yehey!) tapos kinabukasan tumawag ung smart tinatanong kung ok n raw connection, duh! so a bente ng ngayon ng abril, so far mabilis p rin sya, nkakadownload ako s limewire, ska s ibang site ng mabilis, hehe, cgro s mga probinsya tlga mahina sila, gud luck peeps, pag nangyari s kin yang nangyayari senyo, susugurin ko sila bah!

  • jeffrey

    hahahaha, SHIT WIFI,

    lahat ng tao ginagawang tanga, pati mga installer at agent nila hindi binabayaran, kaya nga nag hire sila ng installer and sales agent with per client commission only per recruit para mapagtakpan ang BAHO ng kanilang systema, sa installer nila pinapasa ang problema at bini BLAME, ni hindi pa nila binabayaran ng maayos. ibang klase talagang kalaswaan ang ginagawa ng SHIT na company ng SMART. dapat kasuhan na sila sa Department of LAbor nito, abuse usage of manpower.

  • fetalz

    SMART ang sama nyo,

    I worked with smart/meridian as startup installer, of course at starting dami problema kaC starting pa, kaya pala ni hired nila kami para masira lang ang pangalan namin sa mga tao because of the problem na ma eencouter sa start up, after a given time na medyo plantado na ang mga gusot sa company nila pinalayas na nila kami with thier team, at BROADCAST sa community na nagkaka problema kaC mga palpak daw ang mga installation namin, HAHAHHA DATI naman palpak ang system nyo BULOK, nagamit nyo nga kami, hindi lang lakas at kakayahan namin including moral and dignity, kami ang pinasalo nyo sa maduming systema nyo at sa start up implementation nyo, graB talaga to, HINDI PA naman kami binabayaran, F*** ginawa nyo kaming tanga, sainyo na yan mga management ng smart double ang balik sa inyo sa ginawa ninyo samin. SINIRA NYO pangalan namin. BAYARAN NYO KAMI, HUWAG NYONG ALIBI ang mga kapalpakan nyo sa amin. Genious talaga sa panloloko ang systema nyo, pa installer installer pa kayo para ang mga client nyo Installer ang sisihin na di nyo binabayaran. SUBra talaga kayo sa kasamaan. Genius pa kayo kay satanas. Style nyo bulok patawag nyo sa hotline nyo client nyo na di naman na sosolve kaC hotline personnel nyo walang ka alam alam, kung actionan mam aabutan pa ng ilang week.

    Style nila ganito, pag may ma down na client pa tawag nila sa hotline nila na walang kwenta nagpapairita lang sa client, tapos si client magalit installer ang sisihin, sa installer na side, every report ng installer sa client babayaran daw nila ang instaler ng 400 per technical support basta galing sa hotline ang order na dapat ng puntahan ni installer. So of course walang gagawin si installer pag hindi sila e contact ng hotline, pag na down si client ayaw pa nilang tawagan si installer para di sila makabayad kay installer ng P400, until na ang client ay magagalit na kaC ilang araw na silang down at ang sisihin nila ang si installer at ang sales agent na nag recruit sa kanila. Then of course si client will pressure the installer to visit him and fix, at first naaawa kami kay client kaC sa situation nya so minsan inaayos nalang, so si smart naka libre na sa technical obligation nila, yan ang style nila GRABE super, ang naging masama ay si installer at sales agent sa pananaw ng client, at sila ang NAGSASAYA, ayaw nga nilang bayaran mga installer at gus2 lang nila mag receive ng bayad ng client WAAAHHH Dapt na kayong matigil. DAPT na actionan na ng DOLE ang kalukuhang ito. Possible pa may mga radiation at side effect sa kalusugan ng mgainstaller ang mga device nila na bulok. IMBESTIGAHAN NA DAPAT SILA.

  • roel

    Smart WIFI, Meridian Broadband, PLDT MyDSL wireless iisa lang yan, pareho lang yan lahat isang systema, DAting meridian, mas mabuti pa sa meridian at first subrang bilis pa umaabot pa ng 1.6MBPS ang 288kbps nila, later turnover to smart, si meridian hindi na mag sales sa system, ang incharge sa sales na ay ang smart at PLDT, si meridian sa techninical nalang, at tht time may mga gusot na, until totaly turn over na sa smart ang meridian, binili na raw 100% ng smart ang meridian, Hawak na ng mga engineer ng smart ang technical at system ng Meridian, GraB dami ng problema nagkagulo na lahat, e nagtanong ako sa head SNC ng smart sa area namin if ano ang speed ng internet nila ahhhh alam nyo anong sagot nya 100Mbps dawwww HAHAHAHA, wala ngang ka alam alam, speed capability ng LANDCARD ang sinabi nya, kaya pala nagkaganito mga pulpul pala mga engineer nila. ito pa isa, ang frist antenna nila ay capable up to 5 km. kukuha pasa Quality signal nila na 45 SNR at 60 RSL, ang old antenna nila na bulok ay di stable pero may kakayahan up to 5 km, then ni replace nila ng canopy ng motorola mas stable na device in terms of link but capable only up to 2.5 km. So of course dati nilang client beyond that 2.5 km na ni replace nila ng new antenna na motorola canopy cannot link anymore beacuse of the distance. smart BULOK, BULOK pa kayo sa malansang ISDA. GISING NA KAYO

  • xxxxxx

    walang kwentang serbisyo itong smart wifi,

  • GrAvEyArD try to help

    DNS Report for meridiantelecoms.com
    Generated by http://www.DNSreport.com at 12:56:10 GMT on 25 Apr 2006.
    Category Status Test Name Information
    Parent PASS Missing Direct Parent check OK. Your direct parent zone exists, which is good. Some domains (usually third or fourth level domains, such as example.co.us) do not have a direct parent zone (‘co.us’ in this example), which is legal but can cause confusion.
    INFO NS records at parent servers Your NS records at the parent servers are:

    ns.123-reg.co.uk. [212.67.202.2 (NO GLUE)] [GB]
    ns2.123-reg.co.uk. [212.67.203.246 (NO GLUE)] [GB]

    [These were obtained from m.gtld-servers.net]
    PASS Parent nameservers have your nameservers listed OK. When someone uses DNS to look up your domain, the first step (if it doesn’t already know about your domain) is to go to the parent servers. If you aren’t listed there, you can’t be found. But you are listed there.
    WARN Glue at parent nameservers WARNING. The parent servers (I checked with m.gtld-servers.net.) are not providing glue for all your nameservers. This means that they are supplying the NS records (host.example.com), but not supplying the A records (192.0.2.53), which can cause slightly slower connections, and may cause incompatibilities with some non-RFC-compliant programs. This is perfectly acceptable behavior per the RFCs. This will usually occur if your DNS servers are not in the same TLD as your domain (for example, a DNS server of “ns1.example.org” for the domain “example.com”). In this case, you can speed up the connections slightly by having NS records that are in the same TLD as your domain.
    PASS DNS servers have A records OK. All your DNS servers either have A records at the zone parent servers, or do not need them (if the DNS servers are on other TLDs). A records are required for your hostnames to ensure that other DNS servers can reach your DNS servers. Note that there will be problems if your DNS servers do not have these same A records.
    NS INFO NS records at your nameservers Your NS records at your nameservers are:

    ns2.hosteurope.com.
    ns.hosteurope.com.

    PASS Open DNS servers OK. Your DNS servers do not announce that they are open DNS servers. Although there is a slight chance that they really are open DNS servers, this is very unlikely. Open DNS servers increase the chances that of cache poisoning, can degrade performance of your DNS, and can cause your DNS servers to be used in an attack (so it is good that your DNS servers do not appear to be open DNS servers).
    PASS Mismatched glue OK. The DNS report did not detect any discrepancies between the glue provided by the parent servers and that provided by your authoritative DNS servers.
    PASS No NS A records at nameservers OK. Your nameservers do include corresponding A records when asked for your NS records. This ensures that your DNS servers know the A records corresponding to all your NS records.
    PASS All nameservers report identical NS records OK. The NS records at all your nameservers are identical.
    PASS All nameservers respond OK. All of your nameservers listed at the parent nameservers responded.
    PASS Nameserver name validity OK. All of the NS records that your nameservers report seem valid (no IPs or partial domain names).
    PASS Number of nameservers OK. You have 2 nameservers. You must have at least 2 nameservers (RFC2182 section 5 recommends at least 3 nameservers), and preferably no more than 7.
    PASS Lame nameservers OK. All the nameservers listed at the parent servers answer authoritatively for your domain.
    FAIL Missing (stealth) nameservers FAIL: You have one or more missing (stealth) nameservers. The following nameserver(s) are listed (at your nameservers) as nameservers for your domain, but are not listed at the the parent nameservers (therefore, they may or may not get used, depending on whether your DNS servers return them in the authority section for other requests, per RFC2181 5.4.1). You need to make sure that these stealth nameservers are working; if they are not responding, you may have serious problems! The DNS Report will not query these servers, so you need to be very careful that they are working properly.

    ns2.hosteurope.com.ns.hosteurope.com.
    This is listed as an ERROR because there are some cases where nasty problems can occur (if the TTLs vary from the NS records at the root servers and the NS records point to your own domain, for example).
    FAIL Missing nameservers 2 ERROR: One or more of the nameservers listed at the parent servers are not listed as NS records at your nameservers. The problem NS records are:
    ns.123-reg.co.uk.
    ns2.123-reg.co.uk.

    PASS No CNAMEs for domain OK. There are no CNAMEs for meridiantelecoms.com. RFC1912 2.4 and RFC2181 10.3 state that there should be no CNAMEs if an NS (or any other) record is present.
    PASS No NSs with CNAMEs OK. There are no CNAMEs for your NS records. RFC1912 2.4 and RFC2181 10.3 state that there should be no CNAMEs if an NS (or any other) record is present.
    WARN Nameservers on separate class C’s WARNING: We cannot test to see if your nameservers are all on the same Class C (technically, /24) range, because the root servers are not sending glue. We plan to add such a test later, but today you will have to manually check to make sure that they are on separate Class C ranges. Your nameservers should be at geographically dispersed locations. You should not have all of your nameservers at the same location. RFC2182 3.1 goes into more detail about secondary nameserver location.
    PASS All NS IPs public OK. All of your NS records appear to use public IPs. If there were any private IPs, they would not be reachable, causing DNS delays.
    PASS TCP Allowed OK. All your DNS servers allow TCP connections. Although rarely used, TCP connections are occasionally used instead of UDP connections. When firewalls block the TCP DNS connections, it can cause hard-to-diagnose problems.
    INFO Nameservers versions Your nameservers have the following versions:

    212.67.202.2: “9.2.2-P3″
    212.67.203.246: “9.2.2-P3″

    FAIL Stealth NS record leakage Your DNS servers leak stealth information in non-NS requests:

    Stealth nameservers are leaked [ns2.hosteurope.com.]!
    Stealth nameservers are leaked [ns.hosteurope.com.]!

    This can cause some serious problems (especially if there is a TTL discrepancy). If you must have stealth NS records (NS records listed at the authoritative DNS servers, but not the parent DNS servers), you should make sure that your DNS server does not leak the stealth NS records in response to other queries.
    SOA INFO SOA record Your SOA record [TTL=86400] is:
    Primary nameserver: ns.hosteurope.com.
    Hostmaster E-mail address: hostmaster.meridiantelecoms.com.
    Serial #: 2005042501
    Refresh: 86400
    Retry: 3600
    Expire: 1209600
    Default TTL: 86400

    PASS NS agreement on SOA serial # OK. All your nameservers agree that your SOA serial number is 2005042501. That means that all your nameservers are using the same data (unless you have different sets of data with the same serial number, which would be very bad)! Note that the DNS Report only checks the NS records listed at the parent servers (not any stealth servers).

    WARN SOA MNAME Check WARNING: Your SOA (Start of Authority) record states that your master (primary) name server is: ns.hosteurope.com.. However, that server is not listed at the parent servers as one of your NS records! This is probably legal, but you should be sure that you know what you are doing.
    PASS SOA RNAME Check OK. Your SOA (Start of Authority) record states that your DNS contact E-mail address is: [email protected]. (techie note: we have changed the initial ‘.’ to an ‘@’ for display purposes).
    PASS SOA Serial Number OK. Your SOA serial number is: 2005042501. This appears to be in the recommended format of YYYYMMDDnn, where ‘nn’ is the revision. For example, if you are making the 3rd change on 02 May 2000, you would use 2000050203. This number must be incremented every time you make a DNS change.
    WARN SOA REFRESH value WARNING: Your SOA REFRESH interval is : 86400 seconds. This seems high. You should consider decreasing this value to about 3600-7200 seconds (or higher, if using DNS NOTIFY). RFC1912 2.2 recommends a value between 1200 to 43200 seconds (20 minutes to 12 hours, with the longer time periods used for very slow Internet connections), and if you are using DNS NOTIFY the refresh value is not as important (RIPE recommend 86400 seconds if using DNS NOTIFY). This value determines how often secondary/slave nameservers check with the master for updates. A value that is too high will cause DNS changes to be in limbo for a long time.
    PASS SOA RETRY value OK. Your SOA RETRY interval is : 3600 seconds. This seems normal (about 120-7200 seconds is good). The retry value is the amount of time your secondary/slave nameservers will wait to contact the master nameserver again if the last attempt failed.
    PASS SOA EXPIRE value OK. Your SOA EXPIRE time: 1209600 seconds. This seems normal (about 1209600 to 2419200 seconds (2-4 weeks) is good). RFC1912 suggests 2-4 weeks. This is how long a secondary/slave nameserver will wait before considering its DNS data stale if it can’t reach the primary nameserver.
    PASS SOA MINIMUM TTL value OK. Your SOA MINIMUM TTL is: 86400 seconds. This seems normal (about 3,600 to 86400 seconds or 1-24 hours is good). RFC2308 suggests a value of 1-3 hours. This value used to determine the default (technically, minimum) TTL (time-to-live) for DNS entries, but now is used for negative caching.
    MX INFO MX Record Your 2 MX records are:
    10 mx0.123-reg.co.uk. [TTL=86400] IP=195.224.48.124 (No Glue) [TTL=38510] [GB]
    20 mx1.123-reg.co.uk. [TTL=86400] IP=195.224.48.124 (No Glue) [TTL=14630] [GB]

    PASS Low port test OK. Our local DNS server that uses a low port number can get your MX record. Some DNS servers are behind firewalls that block low port numbers. This does not guarantee that your DNS server does not block low ports, but is a good indication that it does not.
    PASS Invalid characters OK. All of your MX records appear to use valid hostnames, without any invalid characters.
    PASS All MX IPs public OK. All of your MX records appear to use public IPs. If there were any private IPs, they would not be reachable, causing slight mail delays, extra resource usage, and possibly bounced mail.
    PASS MX records are not CNAMEs OK. Looking up your MX record did not just return a CNAME. If an MX record query returns a CNAME, extra processing is required, and some mail servers may not be able to handle it.
    PASS MX A lookups have no CNAMEs OK. There appear to be no CNAMEs returned for A records lookups from your MX records (CNAMEs are prohibited in MX records, according to RFC974, RFC1034 3.6.2, RFC1912 2.4, and RFC2181 10.3).
    PASS MX is host name, not IP OK. All of your MX records are host names (as opposed to IP addresses, which are not allowed in MX records).
    PASS Multiple MX records OK. You have multiple MX records. This means that if one is down or unreachable, the other(s) will be able to accept mail for you.
    PASS Differing MX-A records OK. I did not detect differing IPs for your MX records (this would happen if your DNS servers return different IPs than the DNS servers that are authoritative for the hostname in your MX records).
    FAIL Duplicate MX records WARNING: You have duplicate MX records. This means that mailservers may try delivering mail to the same IP more than once. Although technically valid, this is very confusing, and wastes resources. The duplicate MX records are:

    mx0.123-reg.co.uk. and mx1.123-reg.co.uk. both resolve to 195.224.48.124.

    PASS Reverse DNS entries for MX records OK. The IPs of all of your mail server(s) have reverse DNS (PTR) entries. RFC1912 2.1 says you should have a reverse DNS for all your mail servers. It is strongly urged that you have them, as many mailservers will not accept mail from mailservers with no reverse DNS entry. Note that this information is cached, so if you changed it recently, it will not be reflected here (see the http://www.DNSstuff.com Reverse DNS Tool for the current data). The reverse DNS entries are:

    124.48.224.195.in-addr.arpa three.mx.123-reg.co.uk. [TTL=14647]
    124.48.224.195.in-addr.arpa three.mx.123-reg.co.uk. [TTL=14647]

    Mail FAIL Connect to mail servers ERROR: I could not complete a connection to any of your mailservers!

    ERROR: mx0.123-reg.co.uk Greeting indicates server is down: 421 Too many concurrent SMTP connections; please try again later. .
    ERROR: mx1.123-reg.co.uk Greeting indicates server is down: 421 Too many concurrent SMTP connections; please try again later. .
    mx0.123-reg.co.uk: Timed out [Last data sent: HELO test.DNSreport.com ]
    mx1.123-reg.co.uk: Timed out [Last data sent: HELO test.DNSreport.com ]

    If this is a timeout problem, note that the DNS report only waits about 40 seconds for responses, so your mail may work fine in this case but you will need to use testing tools specifically designed for such situations.
    WWW
    INFO WWW Record Your http://www.meridiantelecoms.com A record is:

    http://www.meridiantelecoms.com. A 195.224.48.90 [TTL=86400] [GB]

    PASS All WWW IPs public OK. All of your WWW IPs appear to be public IPs. If there were any private IPs, they would not be reachable, causing problems reaching your web site.
    PASS CNAME Lookup OK. Some domains have a CNAME record for their WWW server that requires an extra DNS lookup, which slightly delays the initial access to the website and use extra bandwidth. There are no CNAMEs for http://www.meridiantelecoms.com, which is good.

    Legend:

    Rows with a FAIL indicate a problem that in most cases really should be fixed.
    Rows with a WARN indicate a possible minor problem, which often is not worth pursuing.

    Note that all information is accessed in real-time (except where noted), so this is the freshest information about your domain.

    ANG RESULTA:=RANDOM DISCONNECTION=kakabadtrip tlga

  • Ian ng Muntinlupa

    bwusit tlaga ang wifi…nawalan kame ng connection for almost 2 months…nung pumunta ako sa customer service sabi nila tatawag daw cla within 24 hrs…pero umabot na ng 1 week wla pa din ung tawag nila…napa-UTOT na lng kme kakahinty………WHOOOOO..!!!!!!! ANG GALING NIYO THE BEST TALAGA SERBSYO NYO LALO NA UNG MGA TAO SA HOTLINE NAPAKABABAIT HINDI NAGSASALITA………champion keep up the gudwork saludo kme sa inyo isa kayong HUWARANG NILALANG

  • roy hernandez

    how come my smart wifi connection is not that stable, really not stable
    sayang naman yung binayad ko las piñas area me bat naman ganun di masagot tanong ko ng csr nila sa technical tapos kailangan mo pa magalit pra kabitan ka? Sabi sakin maganda rw yung lugar ko pra kabitan kaya na aprobahat tapos ganito matatangap ko
    maganda pa pinang bayad ko na lang sa internet café yung binayad ko sa smart wifi

  • michelle

    napaka walang kwenta ng Smart WiFi. Mas mabuti pa dialup!! Palaging down ang service. Wala ding naitutulong ang customer service nila!

  • smile

    etong wifi na to??
    wala talgang kwenta.. parati dc minsan alang signal.. tapos ang aga magpadala ng bills.. inde naman quality yung service nila.. sana mabasa nila para naman mahiyy hiya sila. tapos pagttanungin mo kung bkt ganun, sasagutin sau “sir tawagan na lang namin kayu ulit check muna namin” nakakasawang sagot!!!!!

    ayusin nyu yan.. d pwede yan..
    nampeperwisyo kayo

  • =(

    SMART WIFI wow ang cool na name..
    Meridian, PLDT. SMART. kahit ilan palit pa yan.
    BULOK ang service as in BULOK talaga..
    wag na kayung magpakabit. magsisisi lang kayu…
    puro lang kasinungalingan mga ads ng wifi..

  • MV

    Hello dear readers. If you’re not aware yet, SMART Wifi is now SMART Bro. My entry about its rebranding can be found here.

  • candy bron

    smart wifi has really gotten into my nerves. Imagine, i couldnt connect for 5 days. Not to mention the times i called for their assistance over the phone, having gone over countless of useless troubleshooting and having me wait for a call within 24 hrs from their “higher technical admin rep” that became 48 hours and then never came. so after 5 grueling days i finally had a connection, but the speed was so slow and unstable. i called them up again but the representative just had me download a prog that i should email their tech dept once i am experiencing slow connection while downloading. “My concern”, i said, ” is how come the connection is slower and more unstable that what i was having before?” And the rep was out of an answer that will give me hope. And then i opened the newspaper and saw SMART BRO, SMART BROADBAND. And u can see from the advertisement that smart wifi was also included but it was in faded look, that suddenly it made sense to me why i was experiencing this bad connection. smart is really smart. they give you good connection at first then make u bind to them for 1 year then make the connection slow while introducing a NEW broadband service promising faster speed, which if u would want to avail, u would have to pay a disconnection fee from ur old smart wifi. smart talaga! nautakan tayo!

  • bata

    ei guys….may frend ako ngwowork sa smart wifi…sabi nya na talagang di maganda ang service ng smart…although talaga daw pinagsisikapan ng smart na ayusin yung service nila…sa totoo lng kilala ko frend ko at sbi nya…ginagawa nilang lht ang makakaya nila para tulungan kau…kaso ang problem ang kupad kumilos ng higher technical team nila…kaya ang sisi tuloy ng mga client ay sa mga agent na ginagawa ng tama ang work nila… yun na nga eh palpak na ang sistema nila tapos agent pa nila sisihin..sasabihin ng client na tamad ang agent sa totoo lng sbi ng frend ko..lht daw ng agent dun eh maayos mgwork..handa talagang tumulong..hanggat maaari nga daw gusto nilang tawagan ang client nila ng personal ng matulungan…kasi nga mabagal kumilos ang mga higher team nila…kaya guys…para sa frend ko… wag nyo silang sisihin..at wag kayung mgalit sa kanila…ginagawa lng kc nila yung pinagagawa sa kanila…at spiel na daw talaga nila yun at di mababago…sabi nya…dey really understand u guys…sila na humihingi ng apologize para sa di magandang service ng smart wifi…

  • alvin

    Paki ayos naman connection ng Smart wifi im a costomer in navotaz area ang hina ng connection Sobra!!! pakiayos naman service nyo!! kala ko ba 5times faster than dial-up eh mas mabilis pa nga ata Dial-up eh!! ayusin nyo SERVICE nyo!!! sa mga mga papakabit ng smart wifi think 10times!!!!

  • smartwifisux

    Hi guys just found this webbie when i typed “smart wifi sucks” at a popular search engine. My comment HELL F*CKING YEA!!! SMART WIFI F*CKING SUCKS! Damn.. Alvin you’re one lucky guy to get rid of the service. Teach me! Imma rant about my frustration with the service since im so pissed right now. Number 1 mistake.. Im a gamer and i subscribed to smart wifi. BAD F*CKING MOVE! Talk about intermittent connection! SH*T I get disconnected every 15 F*CKING MINUTES! That really sux ass since im an online gamer. This happens from around 10am onwards and goes away after midnight. Talk about peak hours. Now i cant read all the comments on this page cuz im too lazy. But when i scanned the page, I saw numerous accounts of disgust to the service. Shit, its so obvious that smart “bro” (should be dumb “shittyconnection”) dosent live up to our expectations. Well my reaction is a big FUCK YOU SMART .l.

    Oh by the way, tatagalugin ko nalang. Bacolod lady tangina mo mag tagalog ka nalang or mag aral ka ng proper english grammar.Ipa spell check mo pinagsusulat mo gago. Basa ka kahit english 101 putanginamo hirap basahin ng comments mo sakit sa mata daming grammatical errors. Peace all. FU smart.

  • smartsucks

    GUD EVENING GUYS…IM ONE OF THE TECHNICAL SUPPORT IN SMART WIFI…AT ALAM NYO GUYS…I REALLY UNDERSTAND KAYONG LAHAT..SA TOTOO LANG MARAMI SA AMING MGA AGENT ANG SOBRANG GALIT NARIN SA SERVICE NG SMART WIFI OR SMART BRO..GANTO YUN..SA TOTOO LANG PALPAK ANG SERVICE NILA..AT ANG SISTEMA NILA EH PALPAK DIN..AT LAHAT NG SISI AY SA AMING MGA AGENTS.. AT SA TOTOO LANG PO CONCERN TALAGA KAMI SA INYO, LAHAT NG MGA CONCERNS NA DI NAMIN NARESOLVE EH AGAD NAMING IPINAPASA SA HIGHER TECHNICAL TEAM NAMIN PARA MARESOLVE AGAD ANG PROBLEM NYO.. KASO ANG MGA HIGHER TEAM NAMIN EH SOBRANG KUPAD AT MGA TAMAD… KAYA ANG SISI ULI EH SA AMING MGA AGENT.. DIBA? CONCERN NA KMI SA CLIENT PERO ANO GINAGAWA NILA…KUKUPAD KUPAD…KUNG PWEDE LNG NAMIN KAYONG TAWAGAN AT MAKAUSAP NG PERSONAL EH NAGAWA NA NAMIN.. KARAMIHAN SA AMIN EH GUSTO NG MAGRESIGN KASO ALAM NYO KUNG BAKIT DI KAMI MAKAALIS, MAY BOND KAMING BABAYARAN..12,000…DI BA MUKANG PERA ANG SMART WIFI… AT PATI KAYO EH NADUDUGASAN NG PERA… SA TOTOO LNG PATI LAHAT NG AGENTS EH GINAGAWA NG TAMA ANG KANILANG WORK, PERO SA BULOK NA SISTEMA NG SMART WIFI KAWAWA KAMI.. KUNG ALAM NYO LNG NA HIRAP NA HIRAP NA KAMI AT PARATING PAGOD…
    AT ETO PA…ANG SMART WIFI PO AT SMART BRO AY PAREHO LNG… NAME LANG PO ANG BINAGO…SMART WIFI REALLY SUCKS…KAYA SANA WAG KAYONG MAGALIT SA AMING MGA AGENTS, KUNG MALALAMAN NYO LANG KUNG GANO KAMING KACONCERN SA INYO…KASO WALA KMING MAGWA KC AGNET LNG KMI AT ANONG LABAN NAMIN SA HIGHER TEAM NAMI..AT ALAM NYO BANG MAY MGA INCIDENTS NA GUSTO NA NMING ITRANSFER YUNG COL NYO SA HIGHER TEAM NAMIN PARA MARESOLVE NA YUNG PROBLEM NYO PERO ALAM NYO SASABIHIN NILA…I FOLLOW UP NALNAG DAW NMIN..DIBA KATAMARAN AT TINATANGGIHAN NILA…ACTUALLY SA NGAUN NAGHAHANAP ME NG NEW JOB SA INTERNET…MARAMI NARIN SA AMIN NGPADISMISSED KSI NGA BULOOOOOK, PALPAAAAAK, LUMAAAAAAAA ANG SISTEMA NG SMART WIFI/BRO….
    KAYA AKO SA INYO KUNG TALAGANG DI MAGANDA ANG NAKUKUHA NYO SA AMING SERVICE…DONT HESITATE NA MAGPADISCONNECT..GUYS REMEMBER NA MAY KARAPATAN KAYO KASI KAYO ANG NAGBABAYAD AT NALULUGI…SA TOTOO LNG HINDI SAPAT ANG REFUND OR REBATE NYONG MAKUKUHA…KAYA GO TO THE NEAREST SMART WIRELESS CENTER AND APPLY FOR DISCONNECTION…

  • amfness

    ano ba use ng ipconfig/flushdns?gaganda ba conection ng internet naglalaro ako pangya pro lagi dc amf nman

  • mgagago mong tanan…..

  • wala man klaro nang TM oi…. duagay kaau mka unli…
    maypa ang smart dali pa….hehehe

  • smartsucks

    to amfness:
    ang use ng ipconfig eh, pinapalitan mo yung ip address mo na invalid such as 169 series into 192.168.232.xxx..”x” any numbers..then ok na yung connection nun.. about dns naman..auto obtain dns tau..kaya di tau pede mgstatic dns..minsan ngpapastatic kmi kapag down ang server ng pldt at smart bro…

  • ako_si_C

    guys.. i’m using Smart WiFi.. I’m from cavite.. Hindi naman ako nagkakaproblema with the service lately.. my browser conforms to my mouse clicks.. Pag nagclick ako, andun na agad.. My download rate is about 10x faster than dial up.. (meron dowload manager siyempre)..

    Anyway, wala naman kayong mapapala sa message ko kung puro reklamo ang ilalagay ko so please do check out my infos below…

    I Have Some Tips Here kung Paano Maoptimize ang inyong Subscription sa Smart WiFi..

    First of all.. Sasabihin ng Smart sa inyo that they will seek the feasibility of your place.. kung sinabi nilang hindi pwede sa lugar ninyo, wag pilitin. (may kakilala kasi ako nagsusuffer dahil pinilit magpakabit)

    Pigilan ang excitement.. Think before you act.. marami kasing excited makapag online agad without knowing the Pros and Cons of the subject matter..

    I prefer Mozilla Firefox than IE kasi mas maraming security options.. Tsaka wag masyadong maraming programs na nakaopen ng sabay sabay.. It eats up lots of memory.. (alam niyo na siguro yun)

    With regards to speed, specifically with downloading, gumamit ng download managers.. marami diyan nagkalat..

    Try niyo din gamitin yung Registry Mechanic at Adaware (Antispy).. Ito ang solusyon sa DNS issues na nabasa ko sa forum na ito, mga adwares at spywares na naglipana sa buong world wide web.. Run them at least once a month together with Defrag.. kadalasan, sinisisi natin ang connection kahit ung Pc na mismo ang may problema..

    Always perform a disk cleanup..

    Nawawala ang connection (98% of the time here in Cavite) kapag umuulan, bumabagyo, esp. kumikidlat na para kang nakunan ng stolen shot sa isang camera.. Napapansin niyo siguro ganun din sa mga cellphone (message sending failed) with the same weather conditions..

    Kung walang signal ang Smart Cellphone sa inyong lugar.. Most probably walang signal ang Smart WiFi dahil parehong cellsite lang naman ang ginagamit..

    I try ipconfig blah blah sa command prompt.. it’s not working.. Pati yung Repair command sa properties (advanced tab) ng connection hindi rin gumagana..

    Kapag ang WLAN LED ay steady, at ang LAN LED naman ay naka-off at paminsan minsan nagbiblink,, ok ang connection mo.. continuous lang ang pagsend at pagreceive ng files sa PC mo over the network..

    3 Signs ng Loss of Connection: (sa behavior ng device)
    – LAN LED is constantly blinking endlessly;
    – STATIC yung LAN at WLAN LEDS (naka on lang); and
    – WLAN is blinking at nakaOFF ang LAN LED..

    a. Go to COntrol Panel then Network Connections.
    b. Right Click sa connection ng wiFi then DISABLE.
    c. turn off yung device then turn it on after at least a minute..
    d. Balik kayo sa Network Connections then Right Click sa connection then ENABLE niyo ulit..

    Kung hindi gumana ito,, after (a),(b),and (c), Restart niyo muna PC then turn on yung device then step (d)..

    I do this kapag hindi ako makaconnect and it succeeds 99% of the time.. it somehow refreshes your connection..

    Delete all cookies, temporary files na nasa Temp Folder (hidden yun, search niyo nalang), Internet Files, tsaka History ng browser every after session to avoid potential spywares or Adwares.. Minsan kasi narerecall ng browser yung file at kung may adware or spyware yung site, lagot na..

    pero the real problem is, kung wala talagang SIGNAL sa lugar niyo.. Yun ang pinakamahalaga sa lahat.. kasi kung walang signal, para niyong pinipilit na magsend ng message sa isang lugar na walang cellsite.. (at alam kong nakakinis yun lalo na kung nag-away kayo ng girlfriend mo at hindi ka makareply.. haha)

    Nung unang month namin sa WiFi (788), nagkaproblema rin naman ako.. But I didn’t bitch out yung flaws nung plan.. Search for solutions first.. Alam ko bago lang ang ganitong Techies sa bansa natin ang it takes about 2-3 years to fully develop something here sa Pinas.. After 3 months na puno ng Technical Problems, I somehow knew how to live with it.. I seldom experience connection problems..

    I Hope This Helps.. Kung may iba kayong gustong malaman about this topic or anything else about PC’s, email me at [email protected]

  • france

    yup thats ryt

  • jerpey

    okey eto conclusion sa problema nyo…kung kayo ay smart users, at alam nyong di ganung kalakas ang signal sa location nyo…wag na kayo pakabit ng smart bro…kasi kung mahina ang signal, diba minsan message sending failed..same din yun ng smart bro,,,kung mahina nasasagap na signal..slow or no connection talaga yun…gets!!!

  • neednodcnet

    sana magawan nila ng paraan na maging ok ung connection nila ok lng sana kung mahina or mabagal ang connection eh bsta d lng sya always mag disconnect kc nakaka asar pag nsa kasarapan kana ng game eh na dc amf naglalaro kc ako pangya nagpapalvl sa versus tpos bigla dc wala kana exp sayang pa oras mo. pro dba dati ganda connection natin walang dc pro mkakatikan ka ng araw na walang internet mas ma take ko pa na may araw na walang internet bsta pag merong internet d lng sya mag disconnect sa in the future gaganda connection kc dumikit na kc sa 1 yr contract eh nkaka 2month pa lng kami T_T

  • jerpey

    these is the steps before calling the customer care of smart wifi/bro…

    if limited or no connectivity..
    -clear cache kayo..
    -disable lan..
    -unplug cables to the adapter for 1 minute..
    -after 1 minute plug again the cables..
    -shutdown pc for 10 seconds..
    -then turn on pc..
    -enable lan..
    -check the browser, kung my connection na kayo..
    -kung wala, check nyo yung ip address..
    -kung 169 series…mag release and renew kayo ng ip..
    -in windows xp…
    start–>run–>type–>cmd then enter
    ipconfig space /release…be sure na yung ip address is 0 series..

    then ipconfig space /renew..dapat ang makuha nyong ip address is 192.168.232.x…ung x any numbers un..

    -in windows 98..
    start–>run–>type winipcfg then enter…
    or in run–>type–>command then enter..
    the type:
    ipconfig space /release_all..then
    ipconfig space /renew_all..then enter…

    -take note kung kayo ay SENDFAR USERS…o yung may adapter ng may 3 ilaw… dapat ang LAN ay BLINKING..WLAN ay STEADY at yung POWER ay steady..

    -then kung ayaw marenew ng ip address..its time to call the customer care..

    -kung nagrenew ang ip address sa 192.168.232.x…open nyo agad yung browser nyo check nyo agad kung may connection na..pero malamang meron na yun..

    -kung ang lumalabas sa web page ay yung portal ng smart bro…check nyo muna ip address..
    kung 192.168.231.x o yung 3rd octet eh mas mababa sa 231 yun ang reason kung bakit kayo nareredirect sa portal ng smart..

    -ano ba reason kung bakit nagkakaganoon ang ip address..
    guys eto sagot dyan..kung ang ip address nyo eh 192.168.232.x diba gud yun..kapag may ilang days na di nyo ginamit ang internet nyo yung ip na naoobtain nyo na valid ay napapasa o nakukuha ng ibang users..para magkaroon kayo ng good ip address..tawag kayo sa customer care…kapag di naresolve ng agent ang problem nyo..dont worry guys, pinapareset namn nila yung connection nyo..

    -kapag ang adapter o POE, yung may 3 ilaw..kapag ang WLAN ay blinking..disable nyo yung lan..unplug cables for 1 minute..then plug again..restart pc..enable LAN..after nun at kapag ang WLAN ay blinking parin malamang ang ip address nyo eh 169 series..itawag nyo agad sa customer care..

    -kapag nareredirect sa portal ng smart at good ip address kayo..
    clear cache..disable lan..unplug/plug cables to the adapter again..enable lan..then check again the browser kung may connection na..kung wala…ping test nyo ito sa command prompt..
    IN COMMAND PROMPT:
    type–>ping 10.0.0.1-0%loss dapat..
    ping 192.168.224.1-0%loss din dapat..
    kapag yung dalawang yan eh 100%loss/request time out/unreachable..connection nyo sa antenna at gateway ang may problem…

    kung both ok yung dalawa…
    type–>ping 203.87.128.3-0%loss dapat..
    ping 203.87.128.4-0%loss din dapat..

    kung both naman sa dalawa ang di ok..
    server ng smart bro ang may problem..

    kung may mga tanong kayo just post nyo lang dito sa forum… ty sa lahat…

  • smartwifisux

    Tang inang smart wifi yan! ..A common phrase i say when i get disconnected from battlenet. I was simply enjoying my game when i got disconnected. Then i call smart wifi again then they say someone will call me back. NO ONE calls me back and history repeats itself every 30 minutes.

    Shit pare sayang oras ko sa phone talking with them.. Im really in deep shit here. Ginagawa ko naman lahat ng troubleshooting steps nila tapos walang nangyayari. Bawat tawag ko sa smart wifi tech support eh sup call na. Pero never ako naging irate. Ako ung tipong kalmado lang kahit burat na burat nako. Yung mga “sup” na pinapasa sakin ay hindi kilala ng ibang agents. May records ako ng lahat ng nakausap ko at lahat ng SR numbers na binibigay nila. Nakaka 12 SR numbers nako at itoy dumadami ng dumadami bawat araw. Hindi bat sayang lang ang oras ko sa pag tawag dito? Kung babayaran ko naman ang 5k na disconnection fee, di bat akoy magmumukang gago? Para na rin akong namigay ng pera sa isang kompanyang nag bigay ng mala-squatter na serbisyo. Smart, magnanakaw kayo. Yan ay totoo. Im willing to pay for good service, but i cant disconnect from your shitty smart bro service. Obligado ako magbayad dahil sa kontrata nyo. Tang ina nyo. Alam ko maliit lang akong tao, at malaki kayong kompanya. Pero gagawin ko ang lahat para mabawasan kayo ng customers sinisigurado ko yan.

  • rumpelstilkin

    anyway..naiintindihan kita smartwifisux.. sa totoo lang.. eto ha..in my own opinion..hind talaga advisable ang wireless internet pag online gaming..lalo na’t mahina signal ng smart sa location nyo..yun ang reason kung bakit intermittent and connection mo..sundin mo yung nakapost na troubleshooting na binigay ni jerpey…

  • CRIS AMBROSIO

    Ah… sa totoo lang hindi naman ako nagrereklamo, pero totoo din na medyo naglalabo ang SMART WIFI, pero ok lang para sa akin yun! Beside dun, wala namang perfect na gawa ng tao, right? Ang sa akin lang naman, maganda na itong SMART WIFI kesa wala at kahit may nagsasabi naman na hindi sulit ang binayaran nila o dahil may nangyayaring kabagalan or nawawalan ng connection, eh kung talagang nagagalit ka sa SMART WIFI, Mabuti pa siguro palitan mo na lang, dahil it ur choice naman at wala namang makakapigil nito sayo!

    Ako, kung ako tatanungin nyo…. Hhmmmm …. Siguro mama cut ko itong line ng SMART WIFI kung wala na akong pambayan … Hehehe

    Frm Pasig Acacia Pinagbuhatan …

  • CRIS AMBROSIO

    second comment ko na ito sa SMART ang masasabi ko lang “KEEP UP THE GOODWORK”

  • ferdz_9999

    Hello to all my fellow Smart bro/wi-fi subscribers:
    I am a subscriber of Smart’s internet service for about 5 months or so na, and like most of you, naka-encounter din akong mabuwiset sa kanilang service. December kinabit ang internet ko and from day 1 na nagpa-install ako, di na ako nawalan ng sakit ng ulo. Most of the time eh sobrang bagal ng connection ko, minsan ay wala pa nga. Araw-araw akong tumatawag sa kanilang hotline at nagco-complain, at everytime na ginagawa ko yun, palagi nilang sinasabing mag-troubleshoot kami. *LOL* kabisado ko na nga yung mga steps na pinapagawa nila eh hehehe!! Until nung Christmas eve, talagang nag-zero na ang connection ko, so eto naman si ako, tawag na naman sa hotline, at as usual, troubleshoot na naman. Sa totoo lang eh talagang gigil na gigil na ako sa tuwing tumatawag sa hotline, pero hindi ako nagmumura sa agent or whatsoever, I know that those people are only doing their jobs, ang nakakainis lang talaga eh parang kulang or wala silang alam sa pinagsasabi nila hehehe. At kung napapansin na ng agent na aburido na ako dahil wala namang nagyayari sa ginagawa naming troubleshooting (yung medyo lumalakas na ang boses ko) sasabihin nila na “Sir, we will just forward your concern to our higher technical group, expect a call from us within 24 hours”. Parang may script ano? A call within 24 hours, asan? hehehe. Well, ganun nga ang nangyari, araw-araw akong tumatawag sa kanila and for 3 months ay nagbabayad ako ng bill, wala namang internet….SULIT! hehehe! Nag-out of the country na nga ako pero pag-uwi ko SOPLAK pa rin ang internet. Until 1 day, nainis na ata yung tatay ko sa kakatawag ko sa hotline at biglang kinuha yung phone habang nakikipag-usap ako sa agent. And you know what, MINURA niya yung agent. Nakakahiya nga dun sa tao (agent) eh, pero wala akong magagawa napuno na si tatay, hehehe. And then yun, after a week nagpadala sila ng contractor sa amin at dun namin nalaman na palpak pala yung antenna. Bumalik yung mga contractors kinabukasan at kinabit yung bagong antenna, naging ok na ang internet. From 0kbps (saklap) ngayon I get an average of 350kbps, pinakamababa na ang 150kbps, kahit anong time of day yun. Akala ko nga babagal na naman dahil tag-ulan pero baligtad ang nangyari, mas mabilis siya ngayon. End of March naayos ang connection and so far, wala na akong nagiging problem. Sana magtuloy-tuloy na. I even got complete rebates from December-March! Kaya sa inyong mga nabuburaot na diyan tulad ko dati, never lose hope. Malay ninyo di ba?
    One final note:
    Huwag po sana nating sisihin ang mga agents. Alam kong karamihan sa kanila ay “BOPLOGS” sa paningin ng iba, pero sa totoo lang ay ginagawa lang naman nila ang kanilang trabaho at wala silang direktang kasalanan sa service ng Smart Bro..lokk. Medyo maiinis ka nga lang sa kanila minsan hehehe!!! Salamat po sa pagbasa niyo sa teleserye ng buhay-smart bro ko.

  • Bong

    nag palit lang po ng name ang SMART WIFI pero ang serbisiyo ganun din kaya wag na pong magpaloko dati kaming SMART WIFI SUBSCRIBER my tumawag smin n operator tinanong nmin kung pano kung gus2 nmin magplipat sa SAMRT BRO para mas bumilis sb nya smin pwede n daw nya ilipat ang connection nmin s SMART BRO nung time n kusap nmin sya after 25minutes nk SMART BRO n daw ang connection namin tinanong nmin kung my pplitan n mga gamit sb wala daw kung ano yung antenna at mga gamit wala n daw pplitan dun kya pumayag kmi my pina download smin net stat live ang name dun daw makikita kung bumilis n ang connetion nung time n yun mejo mbilis kinabukasan balik sa dati gang ngun MABAGAL my time din na THE PAGE CANNOT BE DISPLAYED bakit kya d nila maayos nang tama ang serbisiyo nila binabayaran naman natin sila nang tama 7x faster bka 7x slower than dial-up AYUSIN NYO NMAN YAN KALA KO TAPOS N SAKIT NG ULO KO PAG LUMIPAT AKO SA smart bro D P RIN PALA NADAGDAGAN P NANG 11 PESOS AYUSIN NYO NMAN YAN NANG TAMA NAG BBYAD KMI S INYO NANG TAMA!!!

  • allan

    nag palit lang po ng name ang SMART WIFI pero ang serbisiyo ganun din kaya wag na pong magpaloko dati kaming SMART WIFI SUBSCRIBER my tumawag smin n operator tinanong nmin kung pano kung gus2 nmin magplipat sa SAMRT BRO para mas bumilis sb nya smin pwede n daw nya ilipat ang connection nmin s SMART BRO nung time n kusap nmin sya after 25minutes nk SMART BRO n daw ang connection namin tinanong nmin kung my pplitan n mga gamit sb wala daw kung ano yung antenna at mga gamit wala n daw pplitan dun kya pumayag kmi my pina download smin net stat live ang name dun daw makikita kung bumilis n ang connetion nung time n yun mejo mbilis kinabukasan balik sa dati gang ngun MABAGAL my time din na THE PAGE CANNOT BE DISPLAYED bakit kya d nila maayos nang tama ang serbisiyo nila binabayaran naman natin sila nang tama 7x faster bka 7x slower than dial-up AYUSIN NYO NMAN YAN KALA KO TAPOS N SAKIT NG ULO KO PAG LUMIPAT AKO SA smart bro D P RIN PALA NADAGDAGAN P NANG 11 PESOS AYUSIN NYO NMAN YAN NANG TAMA NAG BBYAD KMI S INYO NANG TAMA!!!

  • leni

    Well, tawagin nyo na lang ako sa pangalan na BABAENG WALANG PAHINGA … Kasi ang sarap gamitin ng SMART WIFI or BRO, pareho na rin yun …

    Ang masasabi ko lang ay walang patayan ang internet namin dahil sulit na sulit ang service nila sa akin …
    Sana maranasan nyo din ang ganitong serbisyo ng SMART, baka naman ang PC nyo ang may problema kaya di kaya tumangap ng ganung kabilis na PORTAL CONNECTION…

    AHHH … Wala lang nang gugulo lang naman ako !!! ala magawa eh ,, kaya bye na lang!!!

    CALL ME ON THIS # … 0928715121? (bahala na kayo humula sa kasunod na # ko)

  • jerpey

    anyway lahat kayo gets ko… siguro naman alam nyo na kahit anong serbisyo o bagay, lahat eh may kapalpakan.. aminin nyo walang perpekto dba? kaya before kayo pakabit ng smart bro make sure na pinagisipan nyo muna..wag padalosdalos..ok..
    guys…signal ang smart bro..take note..ang signal naaapektuhan ng hangin..gets???? kaya kung ang cp nyo na may smart sim ay mahina signal at kung minsan sending failed same rin yun ng smart bro…un lanmang po ang masasabi ko..i compare smart bro to globe broadband..u know waht..they are almost the same…may kapalpakan…bye na po

  • kibot

    guys…ganto na lang..pag tumawag kayo sa hotline at alam nyong lagpas na ng 24 hours ang concern nyo at di parin nareresolve…pag tumawag kayo..magpatroubleshoot kayo khit saglit sa agent nyong kausap den pag di parin naresolve..pa transfer kayo sa 2nd level technical support nila..

  • kichi

    never try na magpa NTC kayo laban sa smart bro.. did you know na hawak ng PLDT ang NTC

  • kichi

    kaya nothing happens khit mgpa NTC kayo….tinatawanan lng kayo…kala nyo effective yung letter nyo… sa totoo lang basura lang un

  • Blue

    P#%$ng INA Smart wifi di ako maka connect sa mga online game bakit ganun bulok connection nyu Shet!!

  • frustrated

    ang smart wifi talagang simply amazing! Biro mo, nawawalan ng connection kung kailan talagang kailangan na kailangan mo gumamit ng internet. Magda-dalawang linggo na akong limited or no connectivity. Minsan nagkakaroon ng connection for five minutes tapos nawawala na naman. Ilang beses na ako tumawag sa technical support pero puro troubleshooting lang ginagawa na di naman naaayos ang problema. Ok lang sa akin kung kasing bagal ng dial-up basta may connection… problema, di talaga gumagana

  • jaks

    ang masasabi ko lng…hanga ako sa mag taong may alam sa computer…di ko minamaliit yung konti lng knowledge about compuetr…kc karamihan sa mga nbasa ko eh, puro may alam sa computer ang nakakaintindi sa smart bro…natural alam nmn nting sa cellsite lng tau umaasa ng signal kaya dont expect na ganung kaganda ang connection…hirap kc sa iba kumo sinabi sa ads na 384 kbps un na agad ang expect natin…kaya nga burstable up to 384..actually yung router kong gamit eh maganda…ngbuburst sya ng speed…kaya minsan yung speed ng connection ko eh lagpas pa ng 384kbps….at yung pgdadownload depende po yun sa site na kung san ka ngdadonload…well guys…sa mga di makaintindi about sa inyong connection…try to search and study about wireless activity…

  • bertisimo

    walang kuwenta ang SMART WIFI, hinuhuthutan lang tayo ng pera ng punyetang service na to!!!!… paputol na agad, at mag palit ng ibang internet provider…. MABILIS PA ANG DIAL-UP…. google lang indi na ma load ang page, shit!!!!

  • Harrysaint

    im harrysaint and yeah !! i was one of the costumer of this so called smart “wi-fi”. the only reason y i got an internet conection cause i want to play online games at home.. and yeah you guess it right… smart “WI-FI” makes my blood HIGH!!!. like the other costumers of this dumb wi-fi im so tired of doing so many trouble shhoting evrytime i called *1888 4 help and end up with a mess. as in kakaasar talga cause ive only got a good connection between 1 to 9 am !! my god (eyes rolling) does it mean na kailangan ko pa gumising ng ganun kaaga para makapaglaro lng ng favorite kong online games ng walang sakit ng ulo??? sa mga nagbabalak dyan magpakabit… mag dial-up nlng kayo. yung lang masasabi ko .

  • Harrysaint

    Gawain ng mga taong nagpakabit ng SMART “WI-FI” simple amazing 1.nagmumura nalang bigla , 2.hinahampas ang Monitor o di kaya ang CPU , 3.PARANG asar na asar ang itsura pag nakaupo sa PC ,4.laging hawak ang CP n parang gustong lamunin ng buo ang kausap sa kabilang linya , 5.masama kung makatingin 6.laging aburido at marami pang ibang kasamaan. kung may mga ganito kayong makita turukan agad ng pangpakalma.

  • chini2

    Halos mapudpud na mouse ko kaka click ng Disable-Enable ng LAN ko amp tlaga nung una maganda connection ko after 3 weeks lagpak na. Malapit lng kmi sa Smart antennae at walang nka sagabal sa LOS kaya talagang bulok System ng Smart. Kawawa naman mga subcriber ala magawa kung hindi magtiis ng isang taon. “Welcome to the 21stcentury Technology ng Smart WIFI”

  • yang

    mga dude, kung hindi pa rin gumagana yung mga tips na naibigay sa thread na ito.. try niyo na lang idownload yung TCP/IP Optimizer sa speedguide.net

    pag nadownload niyo na, click niyo lang optimize tapos restart yung PC.. yun na yun.. ineedit niya yung registry ng system for optimum performance.. basta set niyo lang yung maximum speed ng connection depende sa subscription niyo.

    Bago niyo pala gamitin yung program, i suggest mag speedtest muna kayo sa http://www.speakeasy.net/speedtest para makita niyo yung “Before and After” effect nung optimization.

    nung una kasi, yung 128kbps connection ko umaabot ng 280-300kbps (tweaked na yung system ko pero di ko na tanda kasi marami na akong na edit dun).. tapos nagreformat lang ako (syempre babalik lahat sa default winXP settings), bumaba sa 20-30kbps na lang.. After ko magamit yung program, bumalik na sa 280-300 usual burst speed yung WiFi ko..

    ang Windows kasi nakaconfigure para gumana sa kahit na anong internet connection na ikakabit dito regardless of speed. pero kung icoconfigure mo siya for a specific connection, let’s say for Smart WiFi/Bro.. maooptimize ang connection mo..

    another example.. kung familiar kayo sa mga device drivers ng computers,.. ok lang gumamit ng “Generic Drivers” para sa video cards, pero kung gagamitin mo yung Branded tulad ng ATI, GeForce, etc.. Mas ma-uutilize mo ang features ng graphics card mo..

    pero tulad ng sabi ng iba, kung ala talaga signal… sorry nalang.. try niyo lang la naman mawawala kung susubukan,, lalo na kung wala kayong balak na magpadisconnect ng WiFi/Bro.. Goodluck sa lahat..

  • smartbulokwifi subscriber

    walang kakwenta kwenta ang smartbro!! 384 KbPs daw!!! e hanggang 98 na lang ako may dlink router pa ako e wala pa rin! Disconnect lagi!!! wah!!!

    Kapag tiningnan nyo sa 169.254.1.1 ang connection link test 99% ang downlink pero pa nag speedtest kayo (http://www.ookla.com/speedtest/demo.swf) makikita nyo kung ano tunay na speed! Wala sa location. ako malapit lang sa access point ng pldt pero wala! Laging down ang server due to bulok system!

    walang problema mga lan card nyo. Smart talaga may problema di ma access ang mga DNS server. Di nagreresponse!

    Bulok DNS Server Addresses:

    203.84.191.216
    203.84.191.215
    203.84.191.214
    203.87.128.3
    203.87.128.4

    mga bulok talaga!!!

    wag pagyo sa smart na yan!! papaputol ko na nga din sa akin!!!!!!!!!!!!!!!!!!!

    smartwapek dapat tawag dyan!!!!

  • lestat

    proper way of releasing and renewing of ip address..if ip address is 169 series…release ip then, if ip address is 0 series.. unplug/plug cables of the adapter of smart bro..then after 40 seconds renew the ip address..if nothing happens repeat again…if still nothing happen its time to call the customer service of smart bro..

  • lestat

    if ip address is 192.168.232.x it is valid ip address. you must have connection..but if no connection ping the dns or 203.87.128.3 and 203.87.128.4…also ping the 10.0.0.1 and 192.168.224.1…

    in portal of smart bro..login to the portal make sure you will not press the backspace or back button..make sure you type the userid and passowrd properly..if one of the characters is incorrect, close the browser and open it again

  • jesux of dc

    woohoooo….record low speed ko 79 kbps .. ang hina .. ang galing wooohoooo

  • tranxene

    ipaimbestigador niyo na kasi para matapos na etong mga problema natin, ang problema dito sa mundo maraming nagpapaloko kaya dumadami ang manloloko. isa na smart dyan i-boycott natin wag kayong magbayad lahat ng monthly bills nyo. fuck them off, wala nakong madownload 70Mb pataas hindi na kayang idownload mapuputol na SHIT!!!! ,hindi nako makalaro online SHIIT uli!!! , at hindi ako makatulog dahil hindi ko mapalevel char. ko FUCK !! waahhhhhhhhhhhhhhhhhhhhhhhhhhh sana sumabog na sila! mga tae may lock-in period pa sila nalalaman , sana malock-in sila sa jail… SMART BRO ORGANIZERs and OWNERS PAK U OL!!!!

  • AAAAAAyyyyyyyyy naku!!!!!!
    wlang kwenta tlaga yang WIFI na yan!!ilang beses na akong tumatawag sa Customer Hotline!!pero paulitulit parin akong pinapatawag after 24 hr!!!ang baba na nga ang Bagal pa!!!hindi lng ung napuputol pa signal!!!!!!hhhhhaaaaaaayyyyy!!!!!!!!1
    pag ako mainis!!!!!mumurahin ko na yang operator nile eh!!!
    damn!!!Shit!!!!!!!!GAGo!!!hayop kayo!!!!!!mga siraulo!!!!
    alam nyo lng maningil ng bill every month!!!!
    sana matauhan naman kayo!!!!!!!!

  • RCS

    Sa tingin ko yang smart bro/wi-fi na yan ay problema para dun sa malalayo dun sa cellsite, nung nag apply ako they say na pipilitin nilang makakuha ng posible signal and yes they get posible signal pero which is no t even enough to open even just a simple webpage…..kaya dapat at first palang hindi na nila tinatry o pinipilit na magkabit sa area na beyond dun sa area na may malakas na signal cuz we were selling they service and consumer will need to pay it every month nagagamit mo man or hinde, bukod sa sinira nila yung sana ay invation for a wireless broadband connection ay nagmukhang scam kung hindi na lang sana sila namilit kung malayo na masyado baka maganda parin yung repotasyon ng sana ay enovation nila.

  • Zero_Overdrive

    Hey guys, tanong ko lang po sa mga SMART BRO Subscribers, mahigit 1 week na po ako hindi nakakalaro ng Pangya! Hindi ako maka-log in, at hindi ako makapasok sa site nila. Hindi ko po alam kung may diperensya SMART BRO namin o sa OS namin. Nakakapag-surf naman po ako sa ibang site at nakakapag-download, pero yung site ng Pangya wala. Pumunta ako sa mga PC Shops malapit dito sa amin, ok naman ang Pangya at nakakapasok sila site!

    Guys, help me naman to determine kung alin ang tinotopak sa system namin. Kung SMART BRO ba o yung OS namin? try visit this site of Pangya:

    http://www.pangya.ph

    Reply po kayo kaagad pls kung nakakapasok kayo sa site nila para sa mga Subscribers ng SMART BRO! Thanks!

  • lestat

    naka smart wifi ako at i can play naman sa pangya..minsan ok..minsan hindi….tumatawag lng me sa hotline nila to double check kung ok ba connection sa base station…but kung di ok eh di sinasabi ko na sana eh makaltas sa binabayaran ko yung days n nawalan ako ng connection..khit asar at galit nko di ko magawang magalit sa agent ng smart wifi i believe kc na ginagawa lang nila yung job nila.. at alam ko naman na concern talaga cla sa atin.. im working in globe but ganun din ako khit murahin ako kausap ko..no choice need ko parin talagang tulungan..tsaka dba kaya tau tumatawag sa hotline para sa tulong o payo ng agent na makakausap mo..hindi para murahin sila…be professional..hindi kumot customer kayo eh always right na ginagawa nyo..remember guys tao rin yung minumura nyo at nasasaktan din minsan..be patient lang

  • crismag

    Hi Guys,

    I just have my connection last saturday and was very disappointed with the service. Kakagulat kc ang connection speed ko maximum is 58 kilobits/second as against the advertised 384KBPS

    I can see smart is really investing in false advertising. Grabe.. Tapos ang daming IDIOT sa CSR’s na walang alam sabihin kundi may technical activity sa base station and just monitor your connection. TApos di daw sila pwede mag-papunta ng tao basta… Meron daw tatawag pero 1 week na wala pa rin.

    Nasaulo ko na nga yung sinasabi nila kc tumatawag ako araw araw to complain. Tapos di pa rin nagpapadala ng tao dito sa amin.

    So now, Im already considering terminating my subscription ASAP.

    Gumagawa na rin ako ng e-mail to formally bring up this issue to DTI. Sana naman may magawa sila…

    Well sa lahat po ng may problem pa dito sa smart service na ito, sana po mag-file na rin po kayo ng compalint sa DTI. Tama na ang pag-mumukmok. Course all your compalints to the proper authorities.

    MAYROON PO TAYONG MGA KARAPATAN,
    covered under
    Republic Act No. 7394 which is
    THE CONSUMER ACT OF THE PHILIPPINES.

    In this kind of service, ARTICLE 50-52, ARTICLE 100 at yung iba pang related articles covered yung violations nila and yung rights natin.

    If you want to know more about the consumer rights law… Andito po ang link:

    ———————————————
    http://www.bps.dti.gov.ph/Laws.php?contentID=1
    ———————————————

    Mas maganda rin kung babasahin nyo yung PDF file which is kumpleto… May download link dun sa baba ng article… Or click the link below para deretso na:

    ————————————————–
    http://www.bps.dti.gov.ph/uploads/files/Forms1_File_1104836450_RA7394.pdf
    ————————————————–

    MAraming Slamat po sa mga nag-basa….

    I hope ma-solve din natin tong problema natin with the help of Department of Trade and Industry.

  • Tumsky

    alam nyo mga bro.. karamihan sa mga problema nyo ay wlang kinalaman ang smart. Try nyo ire-install windows XP.. at sundin nyo ang payo ni yang, comment # 122. Bili kayo ng ibang hard drive para sa mga important files or data nyo, para pag mag reformat kayo, hindi ma erase DATA nyo. Yun ang problema ko dati.. napakabagal ng smartbro ko dati. nereformat ko hard drive ko at inistall XP.. at follow ko tips ni yang sa 122. Ayon napaka bilis na ng internet ko. lumalagpas pa hanggang 500 kbps… HAPPY NA AKO NGAYON.. THX YANG!!!

  • Tumsky

    Wag kayong padalos-dalos mag react… Mag research muna kayo bakit napakabagal linya nyo. Napakaraming cause sa mabagal na linya.. Ginagawa naman ng SMART lahat ng kanilang makakaya. Kung hindi kayo satisfied sa kanila, magpaputol nlang kayo… pakabit kayo sa GLOBE BROADBAND. Marami din namang problema ang globe, marami din reklamo sa globe dito sa amin. Pero ako SATISFIED na ako dito sa SMARTbRO… nag speedtest ako sa Globequest lumalagpas ako ng hanggang 500kbps.. Sa SPEEDGUIDE.NET umaabot ako hanggang 370+kbps.. HAPPY TALAGA AKO SA SMART BRO KO…

  • Tumsky

    alam nyo mga bro.. karamihan sa mga problema nyo ay wlang kinalaman ang smart. Try nyo ire-install windows XP.. Punta kayo sa SPEEDGUIDE.NET download nyo TCP/IP OPTIMIZER (click optimal settings). Bili kayo ng ibang hard drive para sa mga important files or data nyo, para pag mag reformat kayo, hindi ma erase DATA nyo. Yun ang problema ko dati.. napakabagal ng smartbro ko dati. nereformat ko hard drive ko at inistall XP at nag download ako ng tcp/ip optimizer. Ayon napaka bilis na ng internet ko. lumalagpas pa hanggang 500 kbps… HAPPY NA AKO NGAYON!!!

  • SmartAKO

    hi SMART BRO SUbscriber here…anong meron ehehe.. gnun ba tlga minsan nwawala ung internet?? minsan tgal mgload….btw mlpit cellsite sa min d2 ehehe.. ayun.. ano bng portal ng smart bro… tnx po.. dodowload muna ko nung cnbi nio tnx..

  • SmartAKO

    nakapasok na ko ng portal ano bng ggwin dun? d pa ko nkktwg sa CS ng SMART TNX nid 2 slip harhar..^_^

  • tumsky fiel

    Wlang perfect sa mundong ito…. mawawala sandali yung internet… pero sa akin sandali lang. Yung sa PORTAL naman, wag ka na mag-aksaya ng oras dyan. Wlang kinalaman ang speed ng linya mo dyan. Mag defrag ka once a week, para mapabilis computer mo.. and keep your cmputer updated. Pag pirated yung XP mo, magdownload ka ng WINDOWS GENUINE ADVANTAGE VALIDATION CRACK 1.5.532 at follow mo instructions para puede kang mag windows update.. download din kayo ng CCleaner. Use always CCleaner before u turn off ur cmputer. K.. Gud luck nalang sa inyo guys!

  • SmartAKO

    ok ok ok !! ty ty ty…tnx tumsky fiel mwahhh….. downloading na ko weepeee…

  • catch me f u can

    LANGHIYANG SMART WIFI LAKAS MANAKOT PINADALHAN AKO NG COLLECTION LETTER NA MAY NAKA ATTACH NA

    SAMPLE FORM NG SUMMON FROM COURT

    NAKA SEPARATE PARAGRAPH:

    ! A CRIMINAL CASE MAY RESULT IN IMPRISONMENT AND THIS WILL APPEAR IN POLICE AND NBI RECORDS!
    THE DAMAGE TO YOUR PERSONAL LIBERTY AND REPUTATION IS GREAT.

    D BA MALINAW NA PANANAKOT TO.

    SMART LEGAL COUNSEL ….ATTY. RENATO M. CERVANTES….maawa ka naman sa aming mga nagoyo ng SMART. Na onse na nga kmi kakasuhan nyo pa kmi…ang sakit kuya eddie.

    Nakakatakot makukulong ako dahil d nagbayad sa bulok na serbisyo ng SMART wifi…BREAKING NEWS talaga hahaha 1ST TIME IN THE HISTORY OF TECHNOLOGY

    INFORM ME PAG I SERVE NYO NA WARRANT OF ARREST FOR ME…HERE’S MY ADD: AK47 RPG DRIVE COTABATO CITY
    BE SURE TO WEAR 10 PATONG NG BULLETPROOF VEST OK

    GOOD THING IS THAT – UNG TUBO NG ANTENNAE NYO KINABITAN KO NG +BARON ANTENNAE+ ANG LINAW NG GMA ABS CBN AT STUDIO 23 hahaha PANALO anyway ang alam ko bayad na yun.

  • catch me f u can

    un lang pakinabang ng SMART WIFI antenae convertible to baron..

    sa lahat ng pinadalhan ng pananakot na letter wag kyo matakot at wag na wag nyong babayaran ang d nyo pinakinabangan. ipaglaban ang ating karapatan.
    kung may katwiran ipaglaban mo….taeeeee ang SMART wifi
    laban na lang tyo sa gunbound hehehe dual axe pa lang me.

  • catch me f u can

    …tagal ko tuloy mag level up dahil sa kupal na SMART wifi…way pulos

  • harry potter

    crismag, boplaks ka pala eh.. technical activity nga eh… lam mo ba un… oo ako asar narin sa service ng smart pero pag technical activity. wag u mgrequest ng field visit ng contractor nila kc nga nag may problem eh yung cellsite hindi yung antenna mo… gets!!!! try to read first…mgsearch!!!! everything in this world is not perfect…. you know nmn siguro were here in the philippines and take note di tayo ganung kagaling pagdating sa technology… at walang kasalanan sa atin yung mga csr nila, they’re just taking there responsibility. although i know that they are really concern with us. would you mind be calm pag tumatawag sa kanila kc the reason why are we calling them is because we need there help……
    be professional….

  • Genkuro

    Katapos ko lang murahin yung CSR ng SMART.
    Akalain mo ba namang may Kliente akong kausap on-line. Bigla naputol connection ko.

    Tumawag ako sa CSR sabi ko ano problema.

    KAREN BRIONES: Sir, there is a TECHINCAL ACTIVITY going on in your base station.

    ME: Technical Activity at 1:15 AM, August 27, 2006, Sunday Morning? Alam mo bang 800 meters lang layo ng base station sa bahay ko? Eh kung pumunta kaya ako ngayon dun at makita kong walang engineer at kunan ko ng litrato yung base station. Paano mo ngayon sasabihin sa akin na may technical activity? I have your name and I am recording this call. Paano mong mapapatunayan yang sinasabi mo sa aking Bull****.

    KAREN BRIONES: Sir sandali lang po!

    ME: Wag mo akong i-dare na i-hold dahil naghihintay ang kliyente ko. Eto gusto ko mangyari! Eto IP ko ********** Sabihin mo jan sa mga TSR at Engineers ninyo to fix the problem in 10 minutes or else I am going to sue you guys first thing Monday Morning.

    Guess what…. wala pang 5 minutes… balik sa dati speed and connection ko.

  • KillerAko

    Amp!! tlg nmn ooh.. Ang tgl ko ng naghihintay wala p rin ang mga punyetang tauhan nio!! 3 days lng nging maganda connecton ko, tpos mabagal na. Magbabayad n lng kmi ng bill!! Puro kau ping, pota wl nmn nangyayari.. MGA DEMONYO kau!!

    ,,!,,

  • KillerAko

    E2 pa isa saluhin nio!!!

    ,,!,,

  • pedro g pablo jr

    tnx for ds space. hope ds will reach the smart people. its really disheartening to have ds service from them. no guarrantee of continuous internet connection. to make it worst the service is out when you this most. you call them up at *1888 and the standard checking starts. at the end ull be informed that they are having enhancement or upgrading activity. it’s been months and thsi has been like this. buti pa ung makaniko sa kalye, sure pag may ginawa. our IP is really “smart”. they know how to earn good and leave the clients in the open. unfortunately we don’t have an alternative. kc ung mga un may contact sa gubyerno. madali clang mag lobby. just hope for a better internet service.tnx

  • xxxspambotxxx

    WALA LANG ! AMPUTAH NANGAWIT ANG MATA KO SA MGA REKLAMO NYO! PUTA KUNG AKO SA INYO MAGBAYAD NA LANG KAYO NG DISCONNECTION FEE NA 5000 KESA NAMAN MA STROKE KAYO SA KUNSUMISYON AT HABAM PANAHON NYONG BWISITIN ANG MGA SARILI NYO!! MAMILI KAYO 10 MONTHS NA KUNSUMISYON + MONTHLY NA BAYAD NYO SA PANGUNGUNSUMI SA INYO NG SMART OR 5000 PESOS AT NG MATAPOS NG LAHAT NA TO. PURO KAYO REKLAMO!!! KUNG AYAW NYO IPAPUTOL NYO AT MAGBAYAD KAYO TUTAL GANUN DIN LANG. NANGHIHINAYANG KAYO SA 5000 PERO HINDI KAYO NANGHIHINAYANG SA NADADAGDAG NA KUNSUMISYON AT TENSION SA INYO!!EXCITED KASI KAYO. OO MASARAP MAG INTERNET SA BAHAY OO HINDI KA NAKAKANTYAWAN NA NAGRERENTALS KA OO DSL KA OO WIFI KA!!PERO KUNG WALA TALAGANG SIGNAL TIIS KA HINDI MO MAKUKUHA SA YABANG AT ANGAS ANG INTERNET CONNECTION! TAKE IT FROM ME NAGDAAN NA KO SA GANYAN!!!IN THE END WALA AKONG NAGAWA KUNDI HINTAYIN NA MAGKAROON. SO ANONG GINAWA KO NAG IPON AKO NG PANG TERMINATION FEE AMPUTA TAPOS ANG PROBLEMA KO!!!YUN LANG ANG REASON. SAKA BAKIT KAYO MAG EEXPECT SA MGA ADS??? REMEMBER ADS YAN ADVETISEMENT NGA SABI EH!! MAY HALONG PAMBOBOLA YAN DI NYO BA ALAM YUN??? SA MGA NASA PROBINSYA ANG SUGGESTION KO SA INYO WAG NYONG PILITIN KUNG HINDI KAYA. DELAYED TELECAST NA NGA JAN MINSAN ANG EAT BULAGA PINIPILIT NYO PA! WALA NA NGA KAYONG SIGNAL KAHIT TALK & TEXT TRYING HARD PA RIN KAYO! OO ALAM KO IMPORTANTE ANG INTERNET!! OO NA NABIKTIMA NA KAYO!!! WAG NYONG PAGDISKITAHAN YUNG MGA NAKAKAUSAP NYO!! AT KAHIT ANONG GAWIN NYO WALA KAYONG MAGAGAWA KUNG HINDI MAAYOS ANG SERBISYO!! HINDI KAYO INIINTINDI NG SMART KASI NAKA SUBSCRIBE PA RIN KAYO!! OO NA KIKITA SILA SA TERMINATION PERO WALA NA SILANG CUSTOMER!! GANUN LANG ANG LOGIC NON. SAKA SA MGA NAG EENJOY NG WIFI SWERTE KAYO!! SA MGA NABUBURAOT NA SA WIFI MALAS NYO!! GANUN LANG YUN EH. KUNG TINAMAAN KA NG MALAS MAGPA TAWAS KA BAKA NANUNO ANG ANTENNA MO!!! AT THE BOTTOM LINE GUYS & GALS!! KUNG KAYO AY NAKUKUNSUMI TAMA NG BUNGANGA AT KUNG ANU ANONG KAEKEKAN!!! ITS BETTER TO GET RID THAT TO CURE AND THATS HOW THE COOKIE CRUMBLES!! PUTA WAG MONG PILITING PATAKBUHIN ANG SYSTEM MO KUNG MAY AMATS EITHER PALITAN MO NA LANG O IDISPOSE MO NA!! PARANG PC LANG YAN NA PINAMUGARAN NG VIRUS AT ADWARE IREFORMAT MO TANGGAL YANG PUTANG VIRUS NA YAN KESA NAMAN ARAW ARAW KANG MAKUNSUMI!! THATS ALL!! THANK YOU!!

    PS. WALA AKONG KINAKAMPIHANG KAHIT ANONG NETWORK
    ANG OPINION KO LANG WAG MAGREKLAMO…GUMAWA NG PARAAN PARA ISOLVE ANG PROBLEMA… PERA PERA LANG YAN! BAYARAN MO NA AT NG MATANGGAL NA ANG PUTANG WIFI NA SINASABI NYONG BULOK!!

    SA MGA NAGEENJOY SA WIFI…HAVE FUN!!
    SA MGA NABIKTIMA… ITS TIME TO MAKE UP YOUR MINDS AND MAKE THE MOVE! WAG NA KAYONG MAGHINTAY NG MATURITY NG TANGINANG SUBSCRIPTION NA YAN MABUBURAOT LANG KAYO! YUNG IBABAYAD NYO NG 1 YEAR SA WALANG KWENTANG SERVICE NA SINASABI NYO MADADAGDAGAN PA YAN NG PAMPA OSPITALKUNG MANGHIHINYANAG KAYO SA TERMINATION FEE……..

    ..BAW

  • baguio boy

    smart bro!! na daw ngayon but damn all the *1888 costomer service pareparehas ginagagwa nila ping,reconnect,ipconfig tae wala nmn nangyayari im a 3weeks na gumagamit smart bro and sakit nga saulo nakakains yong time that you realy need the internet and you cannot connect parang gusto kng sunogin and tower ng smart grrrrrr and take note 384 something daw ha daw pro wala pa yata sa kalahati ANIMAL sila !!!!!

  • tumsky fiel

    Hoy! Baguio Boy! wag kang magkamaling sunugin tower ng SMART
    maawa ka naman sa aming may mabilis na connection.. Yung computer mo ang sunugin mo! Bka yun ang nagdala ng malas sa buhay mo!

  • disappointed smart user

    Im very disappointed with this smart service.

    Nagpakabit ako last july and gumana lang ng ilang saglit yung connection ko… after that.. palpak na and super bagal or almost walang page na nadidisplay. Im a computer engineer and sa mga mag-sasabi dyan na di marunong gumamit ng computer lang yung nagkakaproblema.. putang ina nyo… mga tuta kayo ng smart!

    I called smart customer service para sa field service to fix my connection… pero walang pumupunta… 1 month alibi na nila yung base station problem.. bat ganun.. ang bilis mag-kabit.. tapos now that i have a problem ayaw pumunta….

    Magaling lang talaga kayo sa sales pero after sales sandamukal na kayong demonyo… Wala kayong alam kundi kumita ng pera.

  • Frank

    Tang ina smart bro… pak u… (senxa sa words sobrang galit na ako) noong month ng augost nwala ako ng internet for one week.. ngaun for one month na.. wtf.. tumatawag ako araw araw sa support nla tae.. na memorize ko na troubleshooting nla.. tapos ngaung sept 26 2006 tumwag ako 9:30 am na tapos mga 10:30 am nakikinig ako sa may nag uusap yun pala yung naka usap ko sa fone naka upo lng kin kausap ang mga katabi nya. sinasabi “puta ito tiningnan ko records araw araw tumawag.” sabi ng isang lalaki “taas na proceso na yan… tatawagan ka uli nyan” at may babae nag add pa “sabihin mo nlng na pa monitor at tawag nlng uli” asar na ako.. d nla alam na maririnig ko boses nla.. nag tatawanan pa mga pota.. !!!!!!!! tang ina smart bro service…

  • tori

    whenever you try calling smartbro’s customer service, what you basically need are…PATIENCE (never ending hintay!!!) & SELF CONTROL (wla kang choice.you can’t actually hurt them coz malayo cla.hehe) !!! well, i’m glad that may connection nko ngyon. but i wanna share my experience w/ you. :D we didn’t have internet connection for almost a week n…here’s the story

    since we just had electricity last monday, i really didn’t expect that we’ll have the connection right away..so i waited till the next day.baka nman magkaron n but unfortunately wala p dn.GRABE!!! NKAKADISSAPOINT!!!i called customer service and it will actually take yuo 20 mins. to speak w/ an agent.nakakainis p kc what they’ll just tell you is, “observe nyo lng po w/in 24 hrs. pag wala p rin po, i-follow up nyo ulit samin!!!” so i had to call them again to follow up lng. as in!!! tapos they usually tell you, “PLEASE STAY ON THE LINE,” kasi ichecheck p dw yung data/account mo, connection, at marami pang iba!!! and then maririnig mo p ung HININGA ng agent!!! it was like..ARGHHH!!! and i usually get disconnected for some reasons.so, i got to call them again…and of course, wait for another agent for 50 year AGAIN!!! IT WAS REALLY FRUSTRATING!!!

    and their troubleshooting steps are soooo simple!!! (for limited/no connectivity)
    1. they check my connection if it reaches their base station.
    2. ipconfig /all
    3. ipconfig /release
    4. ipconfig /renew
    5. ipconfig /all
    6. ping ip address
    7. go to LAN properties TCP/IP properties
    8. force ip address 10.0.0.2
    9.subnet gateway 255.0.0.0
    10. ping 10.0.0.1
    11. go back to original settings….
    o dba memorize ko n!!! mas ok p nga kung may manual n lang or something so we can troubleshoot our issues ourselves. at first it was ok to troubleshoot…but, 3 agents nagpagawa sakn nun!!! wala nman talagang kwenta!

    so, what they did was they issued a service request number for a technical visit. after 3 days, syempre wala png status (meaning nobody responded w/ the request). i requested for a supervisor or to transfer me to a technician.but nothing happened. so, when i called AGAIN, at least the agent changed my status to “failed visit” so the technician would prioritize me. i really had to meet a deadline last friday. KAYA KA NGA NAGPAKABIT NG INTERNET BEC. YOU NEED IT! but the agents cannot really do anything but to empathize w/ you. so i demanded that the technician would fix my internet last friday. but the sechedule they gave me was sunday!GRRRR!!!well, the technician came saturday (paconsuelo). but it was really a FRUSTRATING experience!!!!

    SO, pag ayaw kng asikasuhn, kulitn mo ng kulitn (w/ a smile :D) tapos magdemand k for a supervisor (mga agents dn cla-not real supervisors actually) or suggest mo s agent n “failed visit” lagay para maprioritize ka (if you need a tech).i’m not gonna terminate my account p nman but sana lang the CSRs are SMARTer!!! :D HAAAYY!!!! by the way, i think i called like 15-18 times and i spoke to maybe 10-13 agents. yung iba i got disconnected.maybe you’re thinking i’m a bit exaggerated already but that’s my SMART experience.have a good day & be patient! :D

  • chikenfeet

    alam niyo , maganda yung service kung MAAYOS MAGLAGAY NG ANTENNA YUNG MGA SITE COINTRACTOR NILA !!!! Nung kinabitan ako, tinutok sa puno ng mangga na nakaharang sa cellsite nila. AYUN AYOS Bilis na internet! “LINE OF SIGHT KSE YAN” i even exclaimed nung kinakausap ko ang installer!!! kaya kung kakabitan pa lang kayu , bantayan niyo yung installer, pag umakyat ng bubong tanggalin ninyu yung hagdan para di makababa !!! ibalik ninyo kapag stable na yung signal ninyu ( punta kayu firmware modem , tanung na lang niyu address 169.254.1.2 ata )!!!

  • Lordan Go

    Wahhh after all the bad comments i’ve heard im not goin to apply for a smart wifi.. OMG thanks a lot for having this blog..

  • teslagod

    smartbro is a total BS !!!

    4 months na akong nagtitiis sa kabagalan at madalas na dc…

    kung ala lang kontrata na kailangan 1 yr service….or else magbabayad ka ng dc fee….sa halagang natitira…

    imagine kung papaputol ko ngaun,magbabayad ako ng about 8,000 pesos….

    MGA MUKHANG PERA TONG SMARTBRO NA TO !!!!

    mamatay na sana lahat ng mga MUKHANG PERA dito sa pilipinas….lalu na un mga nasa gobyerno na nagkukunsinti sa mga gahamang negosyante…

  • Kakainis talaga im a student here in baguio na nagpakabit ng smart wifi i thought this wireless thing of them was much better, but id make a really big mistake Dont wanna use this word but they are really such a tae….. I would pay 999pesos exactly for every month with in 1 year but the benefit, fits not right…. my 3000 allowance per month ay makukulangan na 999pesos for nothing tae……. all they want is to earn money they dont give there costumers proper treatment all they want is money….. said the one who connectted it that the sight/place is good for receiving and feedback but just another day bumagal na ung connection…. we pay the right ammount as been written to your registration form so plz…… do what you can for your costumers convience……

  • roybryan

    grabe talaga tong smart na to… sabi nila 384 daw speed mo….uu nga 384 pero sa damin ng nakakabit na mga computers sa network halos gumapang ka na connection…. P…tang ina mo smart

  • raffy boy

    pwede ko ba malaman cp ng smartbro installers?

  • smart sucks

    oo nga nakakabad3p na tong smart na to parang namemera lng.. ang bagal na ng connection ndi pa ko makapag ggclient kc lag. bad3p tlga!~ hANggang pang cellphone lang ata to ah?

  • ybur710

    I already filled out one smart bro application via internet application(plan 999) but i did not pay them yet for the installation. I live in Montalban Rizal and I wonder if i am really on a wise decision to push through with my application? Please help

  • Hello! Just wanted to say great website. Keep up the good work!

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